Fitify charged my card without consent, how can I stop these payments?

If Fitify charged your card without consent and you want to stop these payments;

Check your subscription first;

• Open Fitify app → Account / Subscriptions
• Note:
– Subscription status (Active / Canceled)
– Renewal date
• Screenshot the page

Cancel any active subscription;

• Tap Cancel Subscription
• Confirm cancellation
• Screenshot the confirmation

Check your bank/card statement;

• Identify Fitify charges
• Note date, amount, merchant name
• Screenshot the charges

Remove payment method (if possible);

• In Fitify app/account (if allowed):
– Remove saved card details

Dispute unauthorized charges;

• Ask your bank to open a dispute/chargeback
• Explain:
– Unauthorized charge
– You did not consent
• Provide:
– Charge screenshots
– Cancellation screenshot (if applicable)

Contact Fitify Support;

• Use in-app support or official email
• Explain:
– Unauthorized charge
• Provide:
– Username/email
– Charge proof

• Ask for:
– Immediate cancellation
– Refund

If unresolved or charges persist, consider filing a complaint on Xolvie to pursue a resolution.