In October 2024, I purchased a Fissler brand pot from Media Markt, and after a short period of use, it started leaking steam and failed to build pressure. I took the product to Media Markt for service, and after about a week, I was informed that the process regarding my product was completed. When I went to pick up the product, the service report stated that no faults were found, and the usage instructions were written. If there were no problems with the pot I bought for nearly ₺10,000, why would I send it for servicing? Also, how can I be sure that the product sent back from the service is indeed mine? I was very surprised by Fissler, a well-established brand, showing such a lack of attention in this matter. I expect the brand to stand behind the image it has built in the market and provide a solution for my issue
I bought a Tefal FW2018 Easy Fry & Grill & Steam+ oil-free fryer from Media Markt on November 19, 2023. That night, we tried using it, but it made so much steam, like when water boils in a kettle. After we took out the device, we found water inside, making puddles around the lid. We also use the sma...
On August 2, 2025, I purchased a Fissler Premium pressure cooker for ₺7,799 and received it in Balıkesir. From the very first use, permanent marks resembling rust stains appeared around the rubber part of the inner lid, and they did not come off even after washing. Experiencing such an issue with su...
I bought fissler 3.5+6 lt vitavit premium pressure cooker on 10.05.2023, there was no problem in the first month. Afterwards, steam started leaking from the handle and although the temperature increased, the colored rings did not come out and I noticed that the lid opened easily. I contacted the aut...
My Philips All-in-One Cooker steam cooker, which I bought from MediaMarkt on August 30, 2023, broke down on March 3, 2024. Since I purchased it from MediaMarkt, I took it directly to the store, and they managed the service process. I am glad I followed this route. The product reached the service cen...
I delivered my Nespresso Pro J620 machine, purchased from Media Markt and under warranty, to Media Markt on October 20, 2024, due to water leaking from the joint of the plastic water tank at the back. Although the water tank simply needed replacement, the device itself, which had no related issues, ...
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