I sent an international shipment from Kocaeli, Turkey to Germany via Aras Cargo and then FedEx with tracking number 395649920929, but it hasn't been delivered to the recipient since March 10th, 2023. I urgently need your help in this matter. I haven't received a satisfactory response from customer service, so I'm expressing my anger here. I'm very frustrated and disappointed that my package has yet to be delivered, and I'm concerned that it may have been misplaced. I'm hoping someone can assist me in finding it as soon as possible. I understand that shipping can take longer than expected at times, but it's been nearly two weeks and I still haven't heard anything about the status of my package. It's causing me a great deal of stress and inconvenience because I sent important documents and items that I need to get to the recipient as soon as possible. I would appreciate any assistance or information you could provide to assist me in resolving this issue. Thank you in advance for your assistance.
I turned over a shipment including tracking number 5156*** to Aras Kargo Konya Keykubat branch on January 31, 2025. The package does not even leave the sender branch, though; it seems to be lost. From then, the tracking system has not seen any update or movement. This is crucial paperwork that needs...
On October 22, 2025, my shipment with tracking number 5733**71, sent via Aras Kargo, was supposed to be delivered to me but was instead given to a person I don’t know (F*** B***). I was the only one authorized to receive it. I received an SMS stating that the package was delivered, but I do not know...
My commercial shipment with tracking number 885191222031, sent from Belgium to Istanbul, has not been delivered to me since October 15, 2025. FedEx claims there is a missing document, but I have not been asked to provide any missing paperwork. Moreover, I was never informed about which document is s...
On December 9, 2024, my package with tracking number 4465232104827 was shipped from Tophane, Istanbul, to Kartal, Istanbul. Today is December 12, and it still appears to be in transit and transfer. Even the well-known state-owned company, often criticized for its service, managed to deliver my packa...
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