I had a shipment with FedEx in Turkey, but they've been holding onto it, demanding customs tax. I paid the tax as instructed, and they assured me they would send my package within 3 days. However, it's been much longer, and I still haven't received my cargo. To make matters worse, they aren't responding to my calls or messages. I've been trying to get information about my shipment using tracking number 780417267215, but it's been pending for over 2 months. This experience with FedEx in Turkey has been incredibly frustrating. I did my part by paying the customs tax promptly, but they haven't held up their end of the deal. My cargo remains undelivered, and I'm left in the dark.
I am experiencing a serious issue with FedEx cargo at Özdemir Customs Brokerage, Istanbul branch. My gift package (tracking number: 884774276863) has not been delivered to me and has been held in customs for about three days. Despite my willingness to complete all necessary procedures and payments, ...
I shipped a package from China with FedEx, with a total value of $123 and it has been held at customs since November 3, 2025. During this entire period, I have not received any clear information or guidance from FedEx regarding the customs process. If I am required to pay taxes, I am ready to pay th...
I've been waiting for my package with tracking number 191072055 for a month now, and it's been held up at Istanbul Airport customs. Unfortunately, I haven't received any notification about it. I'm unsure of how to retrieve it. I've attempted to contact customs, but it seems that nobody is available ...
I ordered a laptop shipment with FedEx. This shipment was supposed to be door-to-door, but it arrived nearly two months ago to Istanbul and it still hasn't been delivered. FedEx didn't contact me and when I called them they gave me a number of a company to pay the customs. I called that company and ...
I purchased an HY300Pro Mini Projector from Alibaba (Order/Tracking No: 883024590637). My package has been stuck in Istanbul customs since August 1. On September 17, FedEx contacted me and stated that I needed to pay a tax fee of ₺920, which I promptly transferred to the FedEx account. I was told th...
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