On October 22, 2025, my shipment with tracking number 5733**71, sent via Aras Kargo, was supposed to be delivered to me but was instead given to a person I don’t know (F*** B***). I was the only one authorized to receive it. I received an SMS stating that the package was delivered, but I do not know the person who signed for it. No one contacted me for delivery. My order number is 189041, and I paid ₺2,350 for this shipment. I tried to contact customer service, but since I noticed the issue after working hours, I couldn’t reach them. This is the first time I’ve experienced such a situation, and I’ve been left at a loss. I request that Aras Kargo either deliver my package to me in full if it has not been opened or refund the payment if the package has been opened or damaged. I urgently ask that this matter be investigated and my grievance resolved.
I see that my package with tracking number 55379224777*** is marked as delivered by Aras Kargo to a person named Mehmet Mustafa B****, but I have not ...
On 25 November 2025, at around 14:30, an Aras Kargo courier delivered a package to my door with tracking number 5753*******68 and collected a cash payment of ₺4,980. The courier even said, “this package might be suspicious,” meaning they knowingly delivered something unreliable while still taking ne...
I purchased a product worth ₺166,000 from a seller on Amazon on October 23. The item was handed over to Aras Kargo the same day. My shipment, with tracking number 5734197373653, was supposed to be delivered on October 25 but has still not arrived, even after three days. The last update was on Octobe...
On August 11, 2025, despite being at the address all day for an Aras Cargo shipment with tracking number 5661852000286, the cargo personnel sent me a message saying "We stopped by, but couldn't find it" without even visiting the address. A photo of a black screen was added to the system. However, no...
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