For a while I have been using the Famaap application, but my account was blocked after my selfie verification failed. Wh...en I tried to verify myself, the application showed the message “Your selfie verification failed” and then “You’ve exhausted all verification attempts. We’ll notify you when you ca
I am writing regarding a wrong payment I made today morning using my FamCard on the FamPay app. By mistake, I sent money... to a person named Mr. Bikash D*** instead of the correct recipient. The total amount I am concerned about is 149 rupees. I have attached a screenshot of the transaction history fr
On 26 September 2026 I accidentally made a UPI transfer of approximately ₹2,500 from my FamX wallet to the wrong person.... The payment went through successfully, and the amount was debited from my account even though the receiver was not the intended beneficiary. I immediately contacted FamPay custome
I have been using my FamPay account regularly for about 1–2 years without any issues. On 20 September 2026, my account w...as suddenly marked as “temporarily suspended due to suspicious transaction” after a UPI transaction of ₹450 made to a FamX wallet. I received an email from FamApp stating that my a
I am writing regarding a failed UPI transaction on FamPay that has caused a loss of 2000 ₹ to me. On 25/09/2026, an amou...nt of 2000 ₹ was sent to my FamPay account from another account through UPI. The transaction failed with the error message “Yearly deposit limit reached” and the transaction ID sho
I used the Fampay app to send money, but ₹300 was sent to the wrong person by mistake. On 03 August 2026, a successful p...ayment of ₹300 was made through FamApp to a person named Rubel A***. The UTR number is 658187254029 and the transaction ID is 019fc5d9-25a4-770d-ae34-652bce38d199. This transfer wa
I am writing regarding an incorrect QR code payment made today through the FamPay app from my younger brother’s account.... On 23–24 September 2026, a total amount of ₹1700 was mistakenly sent via the QR scanner option in FamPay to unknown recipients. The money went to accounts that we do not know pers
I have been trying to complete Aadhaar verification on my FamPay account since 2025, but the verification keeps failing.... The app now shows the message “Your Aadhaar verification failed” and “You’ve exhausted all verification attempts” so I am unable to try again and my account remains restricted. Du
I am facing a serious problem with Aadhaar verification in the FamPay application while trying to use the UPI service. W...hen I complete the Aadhaar verification process, the app shows the messages “Your Aadhaar verification failed” and “You’ve exhausted all verification attempts” and does not allow m
On 23 September 2026 at around 09:08 pm, I mistakenly recharged a Jio number with the wrong mobile number through the Fa...mpay app. I selected a ₹198 Jio recharge plan, but instead of my own Jio number, the amount was applied to the wrong number 9863339***. The transaction was completed successfully,
On 23 September 2026 I paid 499 ₹ to an Instagram influencer who promised to send me an iPhone in return for this paymen...t. The payment was made to the person named “Naraji” and I received a transaction confirmation with the ID 6653980184. After I transferred the 499 ₹, the influencer stopped respond
I have been facing a problem with Aadhaar verification on the Famapp application for more than a month. Whenever I try t...o complete the Aadhaar process, the screen shows the message “Your Aadhaar verification failed” and says that my verification attempts are exhausted. Because of this error, I am un
I have been using a FamPay wallet linked to the FamX account with the username “8376030***@fam” (name showing as Nitiny*...**). Around one month ago, my wallet was suddenly suspended with the message “Wallet is temporarily suspended due to suspicious activity.” At that time there was a balance in my wa
I have been using the Fampay application on my Redmi Note 9 Pro Max for a l...ong time and for about one and a half years I have been facing a continuous
I paid ₹101 via FamPay on 21 September 2026 at around 9:54 PM for a MasterEdu AI service. The transaction was completed ...successfully, and the transaction ID is FMPIB6645891439, as shown in the attached screenshots. Despite the successful payment, the service did not work properly and I faced an issu
I am using a Moto G96 phone and I am facing an issue with my FamPay account. About 30 minutes ago I tried to send money ...from my Kotak Mahindra Bank account to my FamPay account. First I transferred ₹2,000 and then, within a few seconds, I transferred another ₹1,735. After these transfers, my FamPay
I made three UPI payments from my PhonePe account on 18 September 2026 at around 11:30 a.m. to a Fampay user with the UP...I ID p***taayush@fam and the name Aayush P***. The total amount I sent was ₹25,000, in three separate transactions of ₹5,000 and ₹10,000, which are visible in my PhonePe transactio
On 17 September at around 1:19 p.m., I mistakenly made a GLT payment of ₹750 through my Fampay account with customer ID ...FMPIB6616715***. The money was sent to a GLT number by mistake and this payment was not intended for that person or account. I have not yet been able to resolve this through any su
Today I mistakenly made a wrong UPI transfer through FamPay. The payment of 1,500 rupees went to a Jammu and Kashmir Ban...k account belonging to a person named Mursaleem A***. The transaction was completed today, 17 September 2026, and in the confirmation screen the UTR number appears as 662625932100.
Hello FamPay Support Team, I attempted to change the mobile number linked to my FamPay account through the app today. Ho...wever, after completing the process, the app shows an error screen saying “Your phone number change process has failed” with a “Retry” option. I tried the mobile number change proc
I have been facing a serious problem with Famapp regarding my re-KYC process. My KYC has been pending for 6 months and h...as still not been completed. Because of this long delay, I have not been able to use the service properly during this entire period. I contacted Famapp customer support about this
I am facing an issue with my Fampay account, which has been blocked for about one month and I am unable to use it. There... is approximately 182 rupees in the account which I cannot access, and I did not receive any SMS, e‑mail or in‑app notification explaining the reason for this block. My registered
I am writing about a serious issue with my Fampay wallet. Two days ago, my father sent me 1,500 ₹ through PhonePe to my ...Fampay account. On his side, the payment shows as successful and the amount has been deducted from his bank account, but the money has still not been credited to my Fampay wallet.
Recently, while trying to complete my KYC on the Fampay app as a minor, I mistakenly used my sister’s Aadhaar number and... her PAN card details instead of the correct information. The account is in the name of “Macha A***” as shown in the app, and both Aadhaar and PAN are displayed as verified. This h
