On 14 July 2026 at around 11:29 p.m., I accidentally made an incorrect payment of 300 ₹ through the scanner to a merchan...t/person named “Sefurahaman” via Fampay. The transaction went through successfully, but the payment was not intended for this recipient. I am requesting that this amount of 300 ₹ b
I created a FamPay account using my current mobile number and, by mistake, completed ID verification with my mother’s ID... instead of my own. After that, when I try to do my own ID verification on this same number, the app is not allowing it and my ID is not getting verified. Because of this mistake,
I made a wrong UPI payment through my FamPay account and I am requesting a refund of the amount. On 15/07/2026, I accide...ntally sent ₹1000 via UPI to the ID sa****e@fam. This payment was made by mistake to the wrong UPI ID, and the amount has been debited from my account. I have not yet been able to
I am writing regarding an unauthorized and fraudulent loss of money from my FamPay app wallet. One person came to me and... told me that he would double my money. Trusting his words, I sent him 499 rupees from my FamPay wallet. The payment was made through the FamPay app and it shows as a successful tr
I am a registered FamPay user. I am writing to inform you that my Aadhaar verification has failed on the app while I was... trying to complete my account activation/KYC process. During the KYC process, the Aadhaar verification failed multiple times, and I have now exhausted all the available verificati
I deposited ₹100 today to Jai Club game through FamApp using UPI-QR. The payment was successfully completed on FamApp an...d I have the receipt showing “You paid ₹100” with the transaction reference CH20260713212 93100796 and a separate receipt to “Pintu Singh Chauhan” for the same amount on 13 July 20
I am writing regarding an accidental payment I made through FamPay that remains unresolved despite my attempts to obtain... assistance from your support team. On July 13, 2026, I mistakenly transferred ₹301 to the wrong recipient through the FamPay app. The payment was successfully processed, and the t
I made a payment of ₹1000 from my FamPay wallet (FamApp) on 01 July 2026 with transaction ID FMPIB6016205343, but the am...ount has been debited and has still not been credited back to me or to the intended recipient. The wallet is registered with the mobile number 84*******7. I have proof of the trans
My name is S*** M***, and I am a FamPay user. On July 12, 2026, I accidentally made an incorrect UPI payment of ₹200 fro...m my FamPay account. I was trying to send money by scanning the intended recipient's QR code, but another QR code scanner was saved on my phone, and I mistakenly scanned that QR co
On July 12, 2026, I accidentally made a ₹2,000 UPI payment through FamPay to the wrong recipient. As soon as I realized ...the mistake, I contacted FamPay customer support for assistance. Unfortunately, I have not received any clear guidance or a meaningful resolution to my issue. I kindly request that
Today, on 12 July 2026, I accidentally made a wrong payment of ₹99 from my Fampay wallet by scanning a QR code. The mone...y went to the wrong UPI ID dee***@ptyes via FamApp, and I only realised the mistake after the transaction was completed. In the transaction confirmation screen, it shows “Paid secu
On 21 August 2025, I made a UPI transaction of ₹1040 through Fampay with transaction ID FMPIB3107864075 to the recipient... R Anil N***. The app shows the payment as successful, and I also have a screenshot of the confirmation screen, but there is an issue with this transaction that has still not been
I am unable to access my FamPay account after losing the SIM card that was originally linked to it. I bought a new phone... around eight months ago, and after that my old SIM was lost, so I can no longer receive any OTP or verification on that number. When I try to log in to FamPay now from the iOS app
For the past 3–4 months, I have been unable to sign in to my FamPay account linked to the mobile number 8630142*** becau...se my Aadhaar-based KYC/verification keeps failing. Each time I try to log in or complete KYC, the process fails and I am not able to access my account at all. I have already conta
On 10 July 2026 at around 7 pm, I made a wrong transfer of ₹199.88 on FamPay to a person named Shaukat A***. The payment... was done by mistake and I did not intend to complete this transfer in this way. I want this wrong payment to be cancelled and my money to be refunded back to my account. After not
On 10 July 2026, I made a payment of ₹299 via FamPay with the reference FMPIB6118703753 in a chat with a person named An...iket S***. After this payment, I did not receive my money back and I am facing a refund issue. I request that my ₹299 payment made on 10 July 2026 with reference FMPIB6118703753 be
I am writing regarding my Fampay account linked to my mobile number. I want this account to be permanently deleted, but ...despite my attempts over the last 2 days, I have not received any response from Fampay. I have been trying to get my account permanently deleted from my phone number, yet there has
On 8 July 2026, I made a transaction of ₹80 through Fampay to Moraya Pe. The money was debited from my account, but I di...d not get my money back and the issue has not been resolved. I clearly request that my ₹80 be refunded to my account immediately and that I be informed about the status of this ref
I am writing regarding a wrong payment made from my FamPay account, which went to another person by mistake. The transac...tion ID is FMPIB6104858691 and the amount was 106 (currency as per my FamPay account settings). I do not remember the exact date and time of the transaction, but it was processed s
I am writing to report an issue I experienced with Jalwa Game today. I deposited ₹1000 into my Jalwa Game account, and t...he amount was deducted from my Fampay account, but it was not added to my in‑game balance. After noticing that the money was missing from my Fampay account but not reflected in the
I used FamPay to recharge my Vi mobile number 7049191*** but even after 24 hours the status is still showing as pending ...and the recharge has not been credited to my number. I have the FamPay transaction reference FMPIB6088952415 for this failed or pending recharge. Despite this long delay, the issue
I have been trying to complete my KYC upgrade on the FamPay app, but my Aadhaar verification attempts were exhausted aro...und 4–5 months ago. Since then, I have been completely unable to proceed with the KYC process, as the app does not allow any further Aadhaar verification attempts. I contacted FamP
I have been using FamPay on my Android phone and I am currently unable to access my account because my old mobile number...’s SIM card has been lost. For about one month I have not been able to log in to my FamPay account, as all verification and OTP messages are linked to the old number that I no long
I am writing regarding an issue I faced today while trying to make a redemption-related payment through FamPay on the Pl...ay Store. I wanted to generate or use a redeem code, but by mistake I ended up making a UPI payment of 159 rupees to the account ID playstore1***@axisbank instead. This payment of
