Please Send Me The Money

I am writing about a serious issue with my Fampay wallet. Two days ago, my father sent me 1,500 ₹ through PhonePe to my Fampay account. On his side, the payment shows as successful and the amount has been deducted from his bank account, but the money has still not been credited to my Fampay wallet. We have a PhonePe digital receipt dated 15 September 2026 showing a successful transfer of 1,500 ₹ to my account. Despite this, my Fampay balance has not changed and I have not received the amount. When I contacted Fampay support, they only said they are “doing” something about it and asked me to make a screen recording, but there has been no real update or resolution. I am currently in an emergency situation and urgently need this money. I request that Fampay immediately credits the 1,500 ₹ to my wallet without any further delay and informs me clearly about the status of this transaction.