Urgent Grievance: 6-Month Re-KYC Delay And Request For Compensation

I have been facing a serious problem with Famapp regarding my re-KYC process. My KYC has been pending for 6 months and has still not been completed. Because of this long delay, I have not been able to use the service properly during this entire period. I contacted Famapp customer support about this issue, but they informed me that they could not help me and did not provide a clear solution or explanation for why my KYC is not being processed. Due to this unjustified and excessive delay, I request that my situation be reviewed urgently and that I be compensated for the 6-month delay I have experienced.