I have been facing a persistent issue with Fampay’s selfie verification since April. Whenever I try to complete the self...ie verification, the app shows a message that all selfie verification attempts are exhausted and that I will be notified when I can retry, but I have not been able to proceed at al
I am writing to report an erroneous transaction from my FamPay account and to request your urgent assistance in recoveri...ng the amount. On 14 June 2026, I accidentally transferred ₹400 from my FamPay account to the UPI ID “playstore1.***@axis” instead of the intended recipient. The transaction was su
I have been facing a problem with my FamPay account since because I lost access to my old phone number that is registere...d on the account. Due to this, I am unable to change my phone number from my side and I am worried about the security and future access to my account. I request you to close or rem
On June 12, 2026, I mistakenly sent an amount of 159.0 via UPI to a Google Play Store bank account, without making any p...urchase of an app, game, or subscription. This was an accidental transfer and I did not receive any corresponding product or service in return. Since I have not been able to use th
On 11-06-2026, an Autopay of ₹299 was deducted from my FamPay account for a TV Story app subscription without my proper ...understanding or intention. I had enabled Autopay, and the amount was cut from my account automatically through my FamPay ID 7696062***@fam. After noticing this deduction, I contac
I lost my Airtel SIM card which was linked to my FamPay account on 29 May, and because of this I can no longer use that ...number. My old mobile number was 9253466***. I now have a new mobile number 8901341*** and I want my existing FamPay account to be connected to this new number. I have not yet been
I am writing regarding a wrong UPI payment of ₹500 that occurred on 10/06/2026 through my Fampay account. The amount was... transferred by mistake, and this transaction is recorded in the app with the reference ID 616124697***. After realizing the error, I contacted customer support and was informed th
I have been trying to complete my KYC upgrade on the FamPay app, but my Aadhaar verification attempts were exhausted aro...und 4–5 months ago. Since then, I have been completely unable to proceed with the KYC process, as the app does not allow any further Aadhaar verification attempts. I contacted FamP
I am writing about an issue I am facing with my Fampay account linked to the email ID adithya***@gmail.com and mobile nu...mber 86180159** on my OnePlus Nord CE4 Lite 5G device. Since 02/06/2026, the app has been showing an “unusual activity detected / rooted device” warning and is not allowing me to u
I have been using FamApp for about two years and during this period an amount of 39 rupees has been deducted from my acc...ount 7–8 times without my clear permission. Whenever my limit reaches 4000, 39 rupees are automatically deducted, and I am not informed in advance about what this charge is for. Th
On 7 June at approximately 1:12 AM, I attempted to make a deposit of 100 via Fampay to my account on rvip.com. The trans...action failed, and the amount did not get credited to my rvip.com balance. Although the deposit was unsuccessful, the money was deducted from my Fampay account, and I have still no
I am writing regarding a failed UPI transfer through FamPay that is still showing as “processing payout” and has caused ...my money to get stuck. On 7 June 2026 at around 2:12 a.m., I made a UPI payment of ₹427 from my BHIM-linked bank account via FamPay UPI. The amount was debited from my account, but
I am a FamPay user and on 8 June I accidentally transferred ₹100 to an unknown person through the FamPay platform. The r...eference ID of this mistaken transaction is FMPIB5757339002. I do not know the receiver and the money was sent entirely by mistake. Since this was an unintentional transfer to an u
On 7 June 2026 at around 1:22, I made a payment of ₹399 through the Fam app from my Bank of Baroda account. The transact...ion reference for this payment is FMPIB5746047615. This payment was accidentally sent to the wrong UPI ID 81782643**@yesfam and did not go to the correct person or account as inten
I am writing regarding an issue with my Masteredu AI subscription, for which I was charged 299 INR. This charge was take...n from me in connection with the subscription, but I am not satisfied and I want my money back. I contacted Masteredu AI support about this problem but I could not get any proper o
I was previously using the Jio number 9623273***, which I had linked to my Fampay account. Now my number has changed and... I am using the new number 7709796***, but I am unable to log in to my existing Fampay account because it is still connected to my old Jio number. Because of this, I cannot access
I am using the Famapp family pay wallet and my account was suddenly suspended today without any prior notice or explanat...ion. Because of this suspension, I cannot access or use my balance in any way. At the moment, an amount of 3291.01 is stuck in my Famapp wallet and I am unable to use or withdraw t
Hello Team, My wallet has been temporarily suspended, even though I have not done anything wrong. I kindly request that ...you review my account and restore access to my wallet as soon as possible. Please investigate the issue and reactivate my wallet if possible. Mobile Number: 8302142*** Thank you
I am a FamPay wallet user from Kota, Rajasthan, India, and I am unable to update my mobile number, which has completely ...blocked my access to the wallet. My old mobile number is deactivated and I no longer have access to it, and I also do not have my FamPay card details with me. Because of this, I ca
I am writing regarding an Autopay transaction from my FamPay account to “Google Asia Pacific Pte. Ltd.” dated 02/06/2026..., for an amount of ₹499, with transaction ID FMPIB5696967506. I had expected to receive a free trial for this service, but instead the amount of ₹499 was directly deducted through
I am using FamPay with the mobile number 8653767*** and my account has been frozen for the last 2 days due to a KYC issu...e. Because of this, I am unable to make any payments through the app, which is causing serious inconvenience in my daily transactions. I have not yet received any explanation from
I used FamPay UPI on 29 May at around 7:32 pm to make a payment of ₹4000, and the amount was deducted from my FamPay UPI... balance, but the payment is still showing as pending and has not reached the receiver. This has caused me a lot of inconvenience because my money is stuck without any clear update
I have a FamPay account for which I am currently unable to log in to the app because the OTP is being sent to my old mob...ile number ending in 4279. This number is no longer active, so I cannot receive the OTP and access my account. I last logged in successfully in 2025. I am currently using FamPay in
I have been facing an issue with the FamPay app on my Android phone for the past 2 months. I am unable to proceed with A...adhaar verification at all, because the option to do Aadhaar verification is not appearing or not available to me in the app. I need Aadhaar verification to complete my KYC and pro
