FamPay Wallet Suspended for “Suspicious Activity”

I have been using a FamPay wallet linked to the FamX account with the username “8376030***@fam” (name showing as Nitiny***). Around one month ago, my wallet was suddenly suspended with the message “Wallet is temporarily suspended due to suspicious activity.” At that time there was a balance in my wallet and I have been unable to use or access my funds since then. After the suspension, FamPay asked me to submit documents related to a transaction of around ₹20,000 linked to a specific transaction ID. I provided the requested documents approximately 7 days ago, but until now there has been no resolution and my wallet still shows as temporarily suspended due to suspicious activity. Because of this, I cannot send money or use my FamPay wallet at all, and I am currently in real need of the funds that are stuck in my account. I kindly request that my case be reviewed urgently, my documents be verified as soon as possible, and either my wallet be reactivated or my available wallet balance be released/credited back to me without any further delay.