I am writing regarding a wrong payment I made through FamPay wallet and I kindly request your urgent support in getting ...it refunded. On 7 August, I accidentally tapped the wrong person in my contact list and sent 300 INR from my FamPay wallet (registered mobile number 7099169***) to the user shown a
On 7th of this month at around 4:00 PM, an amount of 299 ₹ was mistakenly transferred from my Fam App account to TESTBOO...KEDUSOLUTIONSPRIVATELIMITED. After realizing the mistake, I tried to get help, but I am not receiving any clear answer or support regarding this wrong transfer and refund. I am ver
I am writing regarding a wrong UPI payment made through FamPay. About 2 hours ago, I accidentally sent ₹1900 to the UPI ...ID 8824596**-3@mbkns instead of the intended recipient. The payment went through successfully, as shown in the attached screenshot from the FamPay app, with transaction date 07 Aug
I recently made a deposit to Jalwa Game using FamPay UPI. Today I sent an amount of 1800, the money was successfully deb...ited from my FamPay account but it has still not been credited to my Jalwa Game balance. I have already contacted support about this issue but my problem has not been resolved. I h
I am writing regarding a wrong transfer of 350 INR that happened through Go...ogle Pay, which was processed via FamApp. I intended to send money to a dif
I am using the Fampay 18+ service and I am unable to correct a name mistake in my account, which is now preventing me fr...om properly verifying and using my Fampay account. In my official documents, Aadhaar and PAN, my name is correctly written as “Sahid”. However, inside the Fampay app my name appear
I have been using Fampay UPI for about five months. For the last two months, my Aadhaar verification has been failing. W...henever I try to verify my Aadhaar in the app, it shows that my verification has failed and that my attempts have been exhausted, so I am unable to proceed further. I contacted Fam
Dear FamPay Support Team, I am writing to request your assistance in deleting my old FamPay account so that I can regis...ter a new account using my current mobile number. My name is Richa, and I am trying to create a FamPay account with my new mobile number, +91 92598694**. A few months ago, I creat
I am using the Fampay application on my Oppo A3 phone and I am facing a problem with Aadhaar verification. I entered the... wrong Aadhaar details many times and now the application shows that my Aadhaar verification has failed and all verification attempts have been exhausted. I contacted Fampay custom
I am writing regarding my FamPay account, which has been blocked for about one and a half years. I discovered that my ac...count was blocked when I tried to log in, and since then, I have been unable to access it. When I attempted to log in, I was informed that I should contact suppo**@famapp.in. Due t
I am a KYC‑verified Fampay account holder and I have lost access to my account because the mobile number registered with... Fampay has been deactivated by the operator. The SIM is still physically inside my phone, but it is inactive, so I am unable to receive any OTPs required to log in to my Fampay ac
Today I accidentally sent a UPI payment of 299 as my tuition fee through Fampay to an unknown person. This was the first... payment I made for my tuition, and I sent it after they provided me with their Fampay QR code; after scanning it I made the payment by mistake. After realizing the mistake, I imme
On 1 August 2026, I tried to purchase a Google Play gift card using my FamPay wallet, but the payment went to a wrong re...cipient. Instead of getting the gift card, my money was sent to “Google Asia Pacific Pte. Ltd – playstore1.bd@axisbank” and the transaction was shown as successful in the app. I pa
On 1 July 2026 I accidentally sent a payment from my FamX wallet on FamPay to the wrong person. The transaction was made... for 85 rupees to the account named Jagdeep S***, with the note “Money paid successfully” and UTR number 654861884726, even though this was not the intended recipient. After realiz
I use the FamPay app wallet and recently made a wrong payment by scanning a QR code. By mistake, I sent a total of ₹400 ...to the wrong person in three separate transactions of ₹200, ₹100 and ₹100, as can be seen in the attached screenshot of the payments made to Ankit Kumar via FamApp. Afterwards I re
I am a FamPay UPI user from Pathankot and I am unable to access my FamPay account because I no longer have access to my ...old registered mobile number 6239326***. I have now started using a new mobile number, 7717543***, but I cannot update it because I am completely locked out of my FamPay account. W
On 29 July 2026 I accidentally made a payment of ₹59 from my FamX wallet to “Astrotime” through the FamPay app. I did no...t intend to make this payment and noticed the mistake about 30 minutes later. When I tried to fix the issue, I could not find any option in the app to cancel the transaction, conta
I am using the FamPay service and faced an issue with a UPI payment from my FamPay wallet. On 07/07/2026 at around 10:34..., an amount of ₹200 was deducted from my FamPay wallet for a recharge, but the recharge was not received and no benefit was provided in return for this payment. I am attaching a sc
I am a registered FamPay user with my mobile number ending in 6284911*** and email ID adnana****[email protected]. While tr...ying to complete my account activation and KYC process in the app, my ID verification repeatedly failed, and now all available verification attempts have been exhausted. Because of
I am writing regarding an incorrect UPI transfer made from my child's FamPay wallet account. On 26 July 2026, in Agartal...a, India, an amount of ₹500 was mistakenly sent via FamApp from the FamPay wallet to an unintended UPI ID. The payment was successfully completed to a recipient named Gorav. As thi
I am using FamPay with the mobile number 90572651**. After my friend, Bharat Lal Trive**, sent money to my FamPay wallet..., my account was blocked and I have been unable to use my balance since then. My last transaction was on 26 May and from that time my wallet has been shown as “temporarily suspende
I mistakenly sent money to the wrong account through PhonePe and I need my money back. On 24 July 2026, I accidentally t...ransferred ₹500 through PhonePe to the number +91 88946 938** with UPI ID upi88946938**@pthdfc. The payment shows as a FamApp payment to AKSHAY DHIMAN with transaction ID FMPIB6261
I am writing regarding a UPI payment made via Navi UPI to Fampay for an amount of ₹380 on 25 July 2026, with transaction... ID FMPIB6272150308. The money was debited from my account, but the payment was not received on the Fampay side. Since that date, the amount has still not been refunded to me and I
I am writing to report a mistaken payment made through my FamPay wallet. On July 25, 2026, at approximately 8:53 PM, I ...accidentally sent ₹250 from my FamPay wallet balance to the wrong recipient. According to the transaction details in the FamPay app, the payment was sent to "Jitendar Muwal Muwal",
