I am using the Famapp family pay wallet and my account was suddenly suspended today without any prior notice or explanat...ion. Because of this suspension, I cannot access or use my balance in any way. At the moment, an amount of 3291.01 is stuck in my Famapp wallet and I am unable to use or withdraw t
Hello Team, My wallet has been temporarily suspended, even though I have not done anything wrong. I kindly request that ...you review my account and restore access to my wallet as soon as possible. Please investigate the issue and reactivate my wallet if possible. Mobile Number: 8302142*** Thank you
I am a FamPay wallet user from Kota, Rajasthan, India, and I am unable to update my mobile number, which has completely ...blocked my access to the wallet. My old mobile number is deactivated and I no longer have access to it, and I also do not have my FamPay card details with me. Because of this, I ca
I am writing regarding an Autopay transaction from my FamPay account to “Google Asia Pacific Pte. Ltd.” dated 02/06/2026..., for an amount of ₹499, with transaction ID FMPIB5696967506. I had expected to receive a free trial for this service, but instead the amount of ₹499 was directly deducted through
I am using FamPay with the mobile number 8653767*** and my account has been frozen for the last 2 days due to a KYC issu...e. Because of this, I am unable to make any payments through the app, which is causing serious inconvenience in my daily transactions. I have not yet received any explanation from
I used FamPay UPI on 29 May at around 7:32 pm to make a payment of ₹4000, and the amount was deducted from my FamPay UPI... balance, but the payment is still showing as pending and has not reached the receiver. This has caused me a lot of inconvenience because my money is stuck without any clear update
I have a FamPay account for which I am currently unable to log in to the app because the OTP is being sent to my old mob...ile number ending in 4279. This number is no longer active, so I cannot receive the OTP and access my account. I last logged in successfully in 2025. I am currently using FamPay in
I have been facing an issue with the FamPay app on my Android phone for the past 2 months. I am unable to proceed with A...adhaar verification at all, because the option to do Aadhaar verification is not appearing or not available to me in the app. I need Aadhaar verification to complete my KYC and pro
On 27th of this month, while trying to create a new account on Fampay for myself, I mistakenly completed the registratio...n using my mother’s Aadhaar details. Because of this, the entire Fampay account has been created in my mother’s name instead of mine, and now the app is asking for her PAN card, wh
Today at around 9:03 pm, I made a UPI payment of ₹2,100 through Fampay, and it turned out that the person I paid was a f...raud. I immediately realized that I had sent money to a fraudulent person and this transaction has caused me financial loss and stress. After noticing the issue, I contacted suppor
I am a FamPay user, and I am currently unable to log in to my account because all my login attempts have been used. For ...the last 2–3 months, I have not been able to access my account and I am requesting your help to restore my access. I use FamPay with the mobile number 9797987588, and now the syste
"Thank you "
I am writing regarding a wrong payment that occurred through the Axis Bank mobile banking app on 26 May 2026. An amount ...of ₹69 was debited and went to playstore1.bd@axisbank by mistake, and I did not intend to make this payment in this way. After noticing the issue, I contacted Axis Bank customer ca
I am writing regarding a wrong money transfer I made using FamPay in India on 24/05/2026. While using the money transfer... service, I accidentally sent money to the wrong person and the amount was transferred to an unintended recipient. After realizing the mistake, I contacted FamPay customer service.
I am writing regarding an issue with my Fampay app account, which was blocked on 25/05/2026 after my KYC verification fa...iled. Since that date, I have not been able to use my account. The KYC process shows as failed, and the app is not allowing me to complete or attempt a fresh KYC verification. I co
On May 25, 2026, I accidentally transferred ₹30 from my FamPay account to the UPI ID “playstore1.***@axis” instead of th...e intended recipient. The transaction was successfully completed under reference/transaction ID FMPIB5607569066. However, this payment was sent by mistake to the wrong UPI ID, and
I am writing about an issue I faced today with a mistaken transaction from my FamPay wallet. On today’s date at around 3...:01 pm, an amount of ₹1500 was debited from my FamPay wallet and sent by mistake to the UPI ID playstore1.***@axisbank. This transaction was not intended, and I realized the error
I am facing a problem with Aadhaar verification on my Fampay account, which has made my account unusable. I use Fampay o...n my Vivo phone, but whenever I try to complete Aadhaar verification, it does not work and my verification is not completed, so I cannot properly use my account. Because of this is
I am using FamPay in Mumbai, India and my wallet has been temporarily suspended since Thursday due to what is described ...as suspicious activity, even though I have not made any unusual or special transactions. When I try to use the wallet, it is not available because of this suspension. My usage has
I have a Fampay account which I no longer use or need and I want it to be completely closed and deleted. I have not used... this account for about one year and I do not wish to continue with any of Fampay’s services. My Fampay account is linked to my mobile number 9828402*** and my email address meenav
I am a registered FamPay user, associated with the mobile number 7817960*** and the email ID adnana***[email protected]. I... am writing to inform you that my Aadhaar verification has failed on the app while I was trying to complete my account activation/KYC process. During the KYC process, the Aadhaar v
I am writing regarding a wrong transaction made today through my FamPay account. By mistake, I sent an amount of ₹1699 t...o the wrong person instead of the intended recipient. The payment was made via FamPay, and the transaction details in my app show the following reference number: FMPIB5558260221. A
Today at around 5:26 in the evening, I made a top up payment for Free Fire Max using the Fampay payment method. The amou...nt I paid was 80 INR, for my game account with UID 9997645639. However, I was charged twice for this same top up. I did not receive any support or explanation because I have not ye
On 16 May 2026, I deposited ₹500 into my Yaarwin account via UPI, but the amount has still not been credited. I made the... payment using UPI to the ID/number 613655538521 for my Yaarwin account registered with the mobile number 70506026**. Even though the payment was successfully debited from my side,
