Wrong UPI Transfer - Refund Request

On 26 September 2026 I accidentally made a UPI transfer of approximately ₹2,500 from my FamX wallet to the wrong person. The payment went through successfully, and the amount was debited from my account even though the receiver was not the intended beneficiary. I immediately contacted FamPay customer support and clearly explained that this was a wrong debit due to an accidental UPI transfer. Despite this, my issue has not been resolved and I have not received any refund or clear guidance about recovering my money. I request that this transaction be urgently reviewed, the wrong UPI transfer to the unintended recipient be investigated, and the debited amount of around ₹2,500 be refunded to my FamX wallet as soon as possible.