On 06/07/2026, I transferred money from my Fampay account to my sister’s account. The amount was debited from my Fampay ...account and the transaction is shown as “successful” in the app, but my sister has not received the money. Since the money has been deducted from my account without being credited
I am writing regarding my FamPay account, which was created using my Aadhaar card and an old mobile number. I no longer ...have access to that registered mobile number. I request that my FamPay account’s registered mobile number be updated to my current number after completing any necessary identity ve
I am a student and I am facing a serious problem accessing my FamPay account on my Android phone. A few years ago, I had... registered on FamPay using my old mobile number 7208625***, which was also linked with my Aadhaar card. However, I lost that SIM and no longer have access to that number. Recently
I made a wrong payment of ₹649 on 6 July through the FamPay wallet, and the amount was mistakenly sent to another person.... The transaction ID for this incorrect payment is FMPIB6074304781. I am using FamPay in Sangem village, Kamareddy district, Telangana, India. After realizing the mistake, I tried
I am experiencing an ongoing problem with my FamApp account related to selfie verification and KYC completion. When I tr...y to verify my identity, the app displays the message: "You've exhausted all verification attempts. We'll notify you when you can try again." Because of this, I am completely unabl
I am facing a continuous issue with Aadhaar verification on my Fampay UPI payment app account. This problem has been occ...urring for around 15 to 20 days. The issue is happening on my own Fampay account, not on a child or teen account. When I enter my Aadhaar number in the app, the verification fails
I am writing regarding an issue with two online payments I made through FamPay for a game top‑up. My total amount of ₹44...9 has been deducted, but I did not receive the service I paid for. The first payment of ₹200 was made on 04 July 2026 at 02:24 PM with transaction ID FMPIB6049030829. The second pa
I am facing a problem with my Fampay account related to KYC verification. My KYC has already been completed earlier, but... the app is again asking for verification and it is not getting completed. Because of this, my Fampay account is not working and I am unable to use the services. I have been facing
I am writing regarding an issue I am facing with FamApp on my iPhone related to Aadhaar verification and KYC. I recently... obtained the mobile number 6002174*** but it appears that a previous owner of this number used their Aadhaar card to create a FamApp account linked to this same number. Because of
I have been unable to complete my selfie verification on FamPay for about one year. When I attempted the selfie verifica...tion, it was rejected and I received a message saying that my selfie verification had failed and that I could not proceed further. Since then, I have not been given any option in t
On 1 July at around 3:50 pm, I made a UPI transfer of ₹400 from my FamPay account to my sister’s Google Pay account usin...g the FamPay app. In the FamPay app, the payment is shown as completed, but my sister has not received the amount in her Google Pay account. The transaction reference/UTR number di
Today I made a UC recharge for my BGMI account through Uc India Shop, paying 386 rupees via the Fampay app. The amount w...as successfully deducted from my account, but the UC was not credited to my BGMI account. I verified the payment in Uc India Shop, so the transaction appears to have gone through,
I am using FamPay and today I noticed that money has been deducted from my FamPay balance without my permission. A total... of ₹649 has been taken from my account, and these deductions are linked to an app called “Animal app”. The most serious issue is that the money is being deducted even when I am no
I am writing regarding my FamPay account, which is linked to my old phone number and the email address rbade1***@gmail.c...om. I created this account in 2024 and now I no longer have access to the old number. Since I cannot use or update that old number, I want FamPay to permanently delete my old accou
I am a FamPay user from Kallamb, Maharashtra, and I am facing a problem with updating my registered mobile number in the... FamPay app. My old registered number is 8468970*** and I want to update it to my new number 7972353***. When I tried to change the number in the app, it showed that my attempts ar
I am writing regarding an incorrect UPI transfer that occurred through the FamPay app. On 30 June 2026, I made a UPI pay...ment of ₹2,450 using the FamPay app directly, and the money was unfortunately sent to the wrong recipient. After realizing the mistake, I contacted FamPay customer support, but the
I had created a Fampay account using my Aadhaar details and an old mobile number. I no longer have access to that mobile... number and my Fampay account is also not logged in on any device, so I am currently unable to access my account. This issue has been ongoing for more than a year. I am based in Ud
I am writing to report that my FamPay account has been blocked for around 6–7 months, and I have been unable to complete... my login and KYC process during this entire period. Whenever I try to log in and proceed with KYC, I find that my account is blocked and I cannot use any of FamPay’s services. The
I recently made a wrong recharge on VI by mistake. On 30/06/2026, I did a ₹101 5G recharge that was applied to the numbe...r 9575203*** instead of my intended number. I noticed the error only after the transaction was completed. I have not yet contacted VI customer care about this issue. Since the rech
For the past two months, I have been unable to access my Famapp Family account because the SIM card number registered to... my account has been lost. Since I no longer have access to that phone number, I cannot log in to my account or update my registered number within the app. I would like my account
On 30 June 2026, I was contacted on WhatsApp by a person named Yasin from Party, who introduced himself as a drone selle...r. Trusting his offer, I sent him a payment of 2,998 rupees through the Fam X Pay application for the purchase of a drone. After receiving the payment, Yasin started making excuses
I have been using a buyer/user account on Famapp, and for the last 6 days my account has been suspended without a clear ...explanation. When I tried to log in, I suddenly saw a message on the screen saying “Unusual Activity Detected” and since then I have not been able to access my account. After the s
I am writing regarding an incorrect FamPay UPI transaction from my FamPay wallet balance on 29 June 2026 at around 02:59... PM. I accidentally paid ₹600 from my FamPay wallet through FamPay UPI to the UPI ID playstore1.**@axisbank. The payment went through, but I did not receive any redeem code or any
I have been facing an issue with the FamPay app on my Android phone for the past two months. I am unable to proceed with... Aadhaar verification because the option for Aadhaar verification is simply not appearing in the app for me. As a result, I cannot complete my KYC and I am unable to use my FamPay
