I am using FamApp with GPay in Meghalaya, India, and I have been unable to complete my KYC verification since February. ...Every time I try to verify, the process fails and the app shows a message asking me to change the number and try again, so I have not been able to sign or complete KYC despite seve
I recently used the FamPay app to send money to my brother via UPI, but due to entering the wrong UPI ID, the amount was... transferred to another person by mistake. This incorrect transaction took place on 27-03-2026 and the amount of ₹300 was debited from my FamPay account. After realizing the mistak
On 26 March, I accidentally sent ₹300 to a wrong account through FamPay using the FamPay UPI and a QR code payment. I on...ly realized the mistake after confirming the payment, when I checked the transaction details and understood that the money had not gone to the intended person. I do not know the de
I am writing about a problem I experienced today with Colour Trading regarding my trading profits. I had earned 500 as t...rading profit and requested that this amount be transferred to my FamPay wallet. However, the money has not been deposited into my wallet, and I am still waiting for the payment. M
I am writing regarding a problem I am facing with logging into my FamPay account. I no longer have access to the mobile ...number that was linked to my Aadhaar and registered on FamPay. Because of this, I am unable to log in to my account or use your services. My old registered mobile number was 941052
On 25/03/2026, from India, I made two payments through FamPay to Google Play, one for ₹150 and another for ₹110, for a t...otal of ₹260. These payments were deducted from my side, but I am unable to see these transactions properly on Google Play and the same amount has not been received in my Google pa
I am writing regarding an incorrect UPI transfer made from my FamPay wallet, and I request your urgent assistance in res...olving this issue. On March 25, 2026, I accidentally sent a UPI payment of ₹30 from my FamPay wallet to the UPI ID playstore1**@axisbank. The transfer was made by mistake to the w
I am writing to raise a complaint regarding a fraudulent transaction carried out through my Fampay account balance on 23... March 2026. I am based in Mansa, Punjab, and the money involved in this incident was loaded into my Fampay balance from my personal bank account under my parents’ guidance. On tha
I am writing regarding a mistaken UPI transfer I made through FamPay using my wallet balance. On March 22, 2026, at arou...nd 8:20–8:30 AM, I accidentally sent ₹1,499 to the wrong recipient via UPI instead of the intended person. The amount was debited from my FamPay wallet, and the payment was succes
On 21/03/2026, I made a mobile recharge of 219 rupees through Fampay using ...the Recharge service, but I accidentally sent the top‑up to someone else’s
Today, an amount of ₹200 was incorrectly charged to my Fampay UPI account by Famapp. I did not intend for this transacti...on to be made from this account, and the money was debited without my authorization. I have not yet been able to contact Famapp or Fampay customer support regarding this issue. I
I deposited 100 rupees to my BDGWIN account using UPI through the Fampay app, but the money has not been received in my ...BDGWIN account. After the payment, I contacted BDGWIN customer support many times. Each time they only told me that “your payment is under review, please wait patiently” and they r
On 22 March 2026, I accidentally made a wrong UPI transfer of ₹30 from my FamPay wallet to the UPI ID playstore1.bd@axis...bank. The money was debited from my FamPay wallet, but this transfer was made in error to the wrong recipient. I have not yet contacted FamPay customer support regarding this issue
I have been facing an issue with my FamX wallet on FamPay for the last two days, and it has become very frustrating. Whe...never I try to make a UPI payment of around ₹300, the app shows an error saying that I can’t select the FamX wallet. Because of this, I am not able to complete my payment. I contac
I am a FamPay user, and my FamPay UPI ID is 73572401**@fam. On March 20, 2026, my FamPay account was blocked without any... explanation being provided to me. Since then, I have not been able to use my account properly, and I cannot access or use the balance available in it. As a result of this block,
I am writing to report a mistaken UPI transfer of ₹800 that I made today at around 2:56 PM using Fampay. I intended to s...end ₹800 to my friend’s number, but while entering the mobile number, I accidentally typed the wrong Jio number and completed the transfer. Immediately after sending the money, I
I am facing a serious issue with my Fampay account, which is registered with the phone number 9735523***. From today, 18...th March, whenever I try to make any payment, the app shows the message “account closure in progress” and does not allow me to complete the transaction. Because of this, I cannot a
Today, on March 17, 2026, at approximately 9:58 AM, ₹500 was deducted from my FamPay wallet as an autopay charge process...ed by “Google Asia Pacific Pte. Ltd.” for a game called “luv.” I mistakenly accepted this autopay and did not intend for this payment to go through. As soon as I noticed the dedu
I have been using FamPay services, including both the FamPay UPI app and the FamCard. The mobile number linked to my ol...d FamPay account is no longer in my possession, and I have not had access to that number for over a year. Because of this, I am unable to log in to my old FamPay account or manage
After the transfer, I received a message stating: “You paid ₹1,738 to TIYANA SHA*** with transaction ID FMPIB4879916451.... Your FamPay account balance is ₹0.06.” However, I later learned that the recipient’s account is blocked, and my friend did not receive the money in either Paytm or FamPay, even th
I am writing regarding an incorrect UPI transfer made through my Fampay account. On March 1, 2026, I mistakenly sent mon...ey to an unknown person via UPI. The amount was transferred in error to the wrong recipient, and I do not know who received the funds. The transaction details are as follows: UPI
On March 17, 2026, at approximately 10:20 PM, I made a UPI payment of ₹2,100 from my Fampay wallet, but the transaction ...went wrong. The amount was sent to a name that appeared during the transaction, but it turned out to be an incorrect or unintended recipient, and the money has now been transferred
I made a UPI deposit of 1,500 to my TASHANWIN game account on March 15 using the Fampay app. The amount was successfully... deducted from my Fampay wallet, but it was never credited to my TASHANWIN game account. After noticing that the money was missing, I contacted customer support, but my request wa
Dear Support Team, I am writing to report an unauthorized charge of ₹499 from my account that was made without my permi...ssion. I did not subscribe to any service and did not purchase or use any services that would justify this charge. I kindly request that you investigate this transaction and proce
