I made a payment of 172 ₹ today through the FamPay app, but although the transaction failed, the amount was debited from... my account. The payment screen clearly shows that the transaction to Shadowfax Technologies Limited failed with the message “Payment failed at receiver's bank” yet the money was s
I am using the FamPay app with the mobile number 9100145*** and I have been facing an Aadhaar verification issue for abo...ut two weeks. My OTP verification was successfully completed, but whenever I try to finish Aadhaar verification in the app I receive the message: “Your Aadhaar verification failed
I am using the Fampay application from Pauri Garhwal, Uttarakhand, and I am facing an issue where my Aadhaar verificatio...n has failed. The app now shows the message “Your Aadhaar verification failed” and “You’ve exhausted all verification attempts,” and I am unable to continue using the service prope
I am writing about a missing UPI transfer to my FamPay account. On 2nd October, my friend sent me 3,000 rupees via UPI u...sing the FamPay scanner, but the amount has still not been credited to my FamPay account. My friend’s Google Pay shows the transaction as completed for 3,000 rupees to my FamPay ac
I am using the Fampay wallet service and for the last four months my selfie verification attempts have been failing cont...inuously. Each time I try, the app shows a “Your selfie verification failed” error and the verification process does not complete. So far I have tried to verify myself three times
I am using the Famapp savings app from Sikkim, India and in 2025, during the onboarding process, I mistakenly entered an...other person’s Aadhaar/KYC details instead of my own. Because of this error, I am unable to correctly complete my verification and use the account with my proper details. I do not
I have been unable to use my FamPay account on my Android device for about one year because the device access has been p...aused due to “multiple sign up”. When I try to open the app, I see a “Device access paused” message stating that, due to security policy and multiple registrations/logins, my devic
I am writing regarding a missing refund of ₹905.65 that should have been credited to my FamApp account (FamApp by Trio W...allet) but has still not been received. Amazon has already processed this refund and, according to their transaction details, the refund of ₹905.65 was successfully completed and m
On 30 September 2026 at around 12:26 pm I made a UPI transfer using the Fampay app, and 1,000 ₹ was sent from my FamX wa...llet to a person named Sushma P*** by mistake. The transaction was completed successfully, and the screenshot shows the payment of 1,000 ₹ with Transaction ID FMPIB6698003155. This
I have been using the Fampay wallet and my account was suddenly suspended 2 days ago right after I added funds. Since th...en I have not been able to access my account at all and my available balance of ₹17,900 is completely blocked. After contacting support, I received a message stating that my accoun
I am using the Fampay application and I am having a problem with the KYC selfie verification process. The app shows a me...ssage saying that my selfie verification has failed and that I have exhausted all verification attempts, and it asks me to wait until I am notified that I can try again. Because of
On 29 September 2026 at around 8:53 PM, I mistakenly transferred ₹140 to a Flipkart account via Fampay UPI. The amount h...as been debited from my bank account and the payment shows as “Paid” with a transaction ID, but there is no corresponding order or clarity on where this money has gone. Since this
I have been unable to complete my account registration on Famaap for several months because the selfie verification keep...s failing and my attempts now appear to be exhausted. Each time I try to complete the selfie step, the app shows that the selfie verification has failed and does not allow me to mo
I am writing regarding a wrong wallet transfer I made today through the FamPay app. By mistake, I sent money from my Fam...Pay wallet to an unknown person. The amount was deducted from my wallet, and I realized immediately that it went to someone I do not know. My FamPay account is registered with the
I am having a serious problem completing my KYC and Aadhar verification on the Fam pay / Fam X application and I am unab...le to use my wallet properly because of this. When I try to continue the verification process in the app, the system shows a screen with “Continue verification” and then I repeated
I have been trying to open an account with Fampay, but the Aadhaar verification repeatedly fails. Every time I attempt t...he process, I receive an on‑screen error message stating “Your Aadhaar verification failed,” and the account opening cannot be completed. This problem has been occurring since 13 S
I have been unable to access my FamPay account since last month, after changing my SIM card. When I try to log in with m...y new number, the application shows an error message saying “Your Aadhaar verification failed,” and I cannot proceed further even though I already have an existing FamPay account l
I used FamPay UPI to send 1000 ₹ to a FamPay ID named Shivam Patel on 27 September 2026 at around 18:38. The transaction... shows as successful in my FamPay app with transaction ID FMPIB6681832191, and the money has been debited from my side. However, the FamPay ID where I sent the money is currently s
On 25 September, an amount of ₹699 was wrongly deducted from my account for the Story TV app via Fam Pay. I did not inte...nd to make this payment and it was taken automatically from my phone account. In the Fam Pay screenshot, there are two failed payment attempts for ₹699 and then one successful paym
I am a FamPay user and my account is currently linked with my mother’s Aadhaar, which was added for KYC and verification... around April–May 2026. I now want my mother’s Aadhaar details to be completely removed from my FamPay account. I have already contacted FamPay support several times through in‑app
I accidentally made a payment of 330 ₹ through Fampay to a person named Mo Jaseem on 27 September 2026. The transaction ...was done by mistake and I did not intend to send this money to this person. The payment appears in my FamApp history with a confirmed status and a visible transaction ID and date.
I am a student and I am facing a serious problem accessing my FamPay account on my Android phone. A few years ago, I cre...ated a FamPay account using my old mobile number, which was also linked with my Aadhaar. I have lost the SIM for that old number and no longer have any access to it, so I am unable
I am using the FamPay app and my app login is currently linked to an account in my father’s name, Sambu B***, even thoug...h it is my mobile number. I want to use FamPay with my own details and identity, but I am unable to do so because my number is already registered under his name and Aadhaar/PAN in
On 21 September I made a UPI payment of ₹449 through the Fampay app. The amount was successfully debited from my account..., but the recipient did not receive the money and the payment has not been credited back to me either. I contacted Fampay customer care regarding this failed transaction, but I did
