I am a shopkeeper and I use the FamPay wallet for my daily business transactions. On the 19th, someone sent me money whi...ch later turned out to be reported as problematic, and after that my FamPay wallet was suspended for “suspicious activity.” Since the suspension, I have not been able to send or re
For about one year I have been unable to use my FamPay account on my Android phone (Oppo A3 Pro) because my device acces...s has been paused due to “multiple sign up”. When I open the app, I receive a “Device access paused” message stating that, due to security policy and multiple registrations or logi
I am using the FamPay app and on 24 October an amount of ₹50 was deducted from my balance as a payment to an unknown num...ber. I do not recognize this transaction and I did not authorize any such payment. I contacted FamPay support by email regarding this issue, but I have not received a proper respon
Yesterday I made a payment of 184 rupees in Famapp Normal. After this transaction, I noticed that an extra 164 rupees wa...s also deducted and my total balance decreased more than it should have, even though I did not make any additional approved transaction for that amount. I am attaching a screenshot
I am facing an issue with a ₹200 UPI transfer made today through the FamPay UPI service. I sent ₹200 to Shashi K***’s YE...S Bank account using the UPI ID q231050***@ybl. The amount of ₹200 was debited from my side, but Shashi K*** has still not received the money. The transaction reference/ID for this
I am using an Oppo A3 Pro 5G and I am unable to open the FamPay application on my device. When I try to access it, a “De...vice access paused” message appears on the screen stating that my device has been blocked due to a security policy, and because of this I cannot use the app at all. I request that
I am writing regarding a mistaken transaction I made today through my Fampay wallet. By accident, I transferred 150 ₹ to... the account of Mr Dinesh (ID: rt9068***@mvhdfc) instead of the intended recipient. The attached screenshot from the Fampay app clearly shows this transaction, including the date,
I am unable to access my FamPay account and I need help urgently. When I try to log in on my OnePlus phone, I get an err...or on the screen and I cannot go ahead, so I am completely locked out of my account. Because of this, I am not able to use my money right now and this is very urgent for me. I also
On 17 October 2026 at around 9:59 p.m., a UPI transaction with ID FMPIB6812...348629 was created from my UPI ID dabhiabhesan***@fam in favour of Snaptv (
Through this complaint, I would like to report a wrong UPI transfer made via my Fampay account on 18 October 2026. I acc...identally sent 300₹ to the wrong account, and the transaction was completed and debited from my Fampay balance, as seen in the payment confirmation with transaction ID FMPIB6816326
My FamX / FamPay Wallet account was temporarily suspended on October 18, 2026, for “suspicious activity” without any cle...ar reason. Since the suspension, I have been unable to send money to any other account or person, and all my transactions are failing. The screen only displays messages such as “Yo
I was trying to use FamPay but I do not want to continue with the current account that is linked with my details. I want... to stop using this existing FamPay account and I want to have my own new account instead. Right now I am unable to get the result I need in the app and my payments are failing. I
My Fampay account linked to my email address has been blocked and I am unable to use it. When I try to access it, I see ...a message on my device that says “Device access paused” and that access is blocked due to a security policy. I do not know the exact reason why my account has been blocked and I ha
I deposited a total of ₹200 into an application on 15.10.2026 via UPI, but the money has not been credited to my balance... in that app. In my bank/payment app the transaction appears as successfully completed, and I have a digital receipt showing the payment of ₹199.89 to the UPI ID linked to this app
I am writing regarding my FamPay account linked to the mobile number 9119830***, which has been blocked for a long time ...due to a “device access paused” security restriction. Because of this block, I am unable to access or use the balance in my FamPay account at all. On 16-10-2026, my friend mistaken
I am a FamPay UPI user and have been unable to complete my KYC upgrade because my Aadhaar verification attempts in the a...pp were exhausted around 4–5 months ago. Since then, the app has completely blocked me from proceeding with Aadhaar verification or making any new attempts, which has left my KYC i
An amount of ₹499 was deducted from my account without my permission for a ...“Bhaktilok Premium Monthly” subscription through Space Wire Tech, with the
My Fam app account has been temporarily suspended without any clear reason, and I cannot access it. I use Fam in India a...nd on 27 September 2026, at around 5:00 pm, I received a message that my account was temporarily suspended. Since then, the app has stayed locked. Before the suspension, I had arou
On 14 October, I accidentally sent ₹300 from my Fampay wallet balance to a wrong UPI ID by mistake. I do not know the re...ceiver and therefore I am unable to contact the person who received this money. I am using Fampay from Pune, Maharashtra. When I tried to raise a complaint through the Fampay appli
"Thanks fampay for replying after weeks"
I’m a FamPay user from Dehradun, India, and I’ve lost access to my account ...because my registered mobile number has been permanently disconnected. I ca
I am writing to report a serious issue I experienced today with the Fam app while making a payment from Jodhpur. I accid...entally sent a payment to the wrong account, but the amount was successfully debited from my side and the transaction was completed in the app. In the Fam app transaction details,
I am a student and have been facing a serious problem with my Fampay account due to selfie verification. Around 20/01/20...25 my selfie verification failed several times, and the app showed the message “Your selfie verification failed” and “You’ve exhausted all verification attempts. We’ll notify you w
On 13 October 2026 at around 10:41 PM, I made a recharge payment of ₹249 for an 84‑day pack using my FamX Wallet on FamP...ay. The payment was debited from my account linked to card number ending 9613 (IDFC Bank) and the transaction shows the following details: Transaction ID 01a1363f-92db-747f-bd6a-4e
I made a wrong payment through FamApp and Google Pay and I would like my money back. On 13 October 2026, I accidentally ...transferred an amount of ₹500 from my FamApp wallet via Google Pay UPI to the user named “Muhammed S*** M***” instead of the correct person. I only realised afterwards that the pay
