I had created a Fampay account using my Aadhaar details and an old mobile number. I no longer have access to that mobile... number and my Fampay account is also not logged in on any device, so I am currently unable to access my account. This issue has been ongoing for more than a year. I am based in Ud
I am writing to report that my FamPay account has been blocked for around 6–7 months, and I have been unable to complete... my login and KYC process during this entire period. Whenever I try to log in and proceed with KYC, I find that my account is blocked and I cannot use any of FamPay’s services. The
I recently made a wrong recharge on VI by mistake. On 30/06/2026, I did a ₹101 5G recharge that was applied to the numbe...r 9575203*** instead of my intended number. I noticed the error only after the transaction was completed. I have not yet contacted VI customer care about this issue. Since the rech
For the past two months, I have been unable to access my Famapp Family account because the SIM card number registered to... my account has been lost. Since I no longer have access to that phone number, I cannot log in to my account or update my registered number within the app. I would like my account
On 30 June 2026, I was contacted on WhatsApp by a person named Yasin from Party, who introduced himself as a drone selle...r. Trusting his offer, I sent him a payment of 2,998 rupees through the Fam X Pay application for the purchase of a drone. After receiving the payment, Yasin started making excuses
I have been using a buyer/user account on Famapp, and for the last 6 days my account has been suspended without a clear ...explanation. When I tried to log in, I suddenly saw a message on the screen saying “Unusual Activity Detected” and since then I have not been able to access my account. After the s
I am writing regarding an incorrect FamPay UPI transaction from my FamPay wallet balance on 29 June 2026 at around 02:59... PM. I accidentally paid ₹600 from my FamPay wallet through FamPay UPI to the UPI ID playstore1.**@axisbank. The payment went through, but I did not receive any redeem code or any
I have been facing an issue with the FamPay app on my Android phone for the past two months. I am unable to proceed with... Aadhaar verification because the option for Aadhaar verification is simply not appearing in the app for me. As a result, I cannot complete my KYC and I am unable to use my FamPay
I am writing to raise a serious issue with my FamPay account access. Since around 13 June, I have been unable to use the... FamPay app because it keeps showing a “device rooted” message and does not allow me to log in. Due to this, I cannot access or use the balance of approximately ₹2,600 that is stuc
I am writing regarding an incorrect money transfer I made today using the Famapy app through UPI from my Famapy account.... I intended to send ₹50 to one person, but by mistake I scanned another person’s QR code and the ₹50 was transferred to the wrong recipient. Since this transaction was made in erro
I am writing regarding an issue with a wrong UPI payment made through Fampay. Yesterday, I accidentally sent 500 rupees ...to the wrong account via UPI, and the amount was successfully deducted. The transaction reference shown in the Fampay app is FMPIB5963746015. After realizing the mistake, I contact
I made a UPI payment using the FamPay QR option today, and the money was mistakenly sent to the wrong person. An amount ...of ₹400 was debited from my account in this transaction, but the recipient was not the intended person. I tried to reach out to FamPay support regarding this incorrect transfer, bu
I have been unable to use my Fampay account because I lost access to my reg...istered mobile number 6381420*** around six months ago. Since then I have n
I am trying to activate my main FamPay account, but I am unable to complete the process because my Aadhaar verification ...has failed and my verification attempts now seem to be blocked. I attempted this on 15 June in Pune, Maharashtra, and since then I have not been able to proceed with activation. Wh
I am writing to raise a complaint regarding a wrong UPI transaction made through the FamPay UPI service, where the payme...nt went to an invalid account but the money was still deducted from my FamPay balance. This incident took place on 20 June, and since then the amount has not been reversed to my Fa
I am writing regarding an issue with my FamPay account, which is currently linked to my old mobile number. My old SIM ca...rd is now lost, and because of this I have been unable to log in to my FamPay account for the last 5–6 months. Since I no longer have access to the old number, I cannot receive OTP
I am writing to raise a complaint regarding an ongoing Aadhaar verification problem with my FamPay app account. I am usi...ng the FamPay app in Haryana and have been facing this issue since April. I have tried Aadhaar verification and resetting my FamPay account four times in total. Each time I try to
On 21 June at around 6:27 p.m., I made a deposit of ₹2000 from my FamPay UPI account to add balance in the Jalwa game. T...he amount was successfully debited from my FamPay account, but it has still not been credited to my Jalwa account. I contacted support regarding this transaction, but the request w
I made a deposit of ₹4000 to my Olymptrade account on June 15th using the Fampay payment method. The payment was success...ful on the first attempt and the amount was deducted from my Fampay balance, but it has not been reflected properly, and my money is still missing. I contacted Olymptrade support r
On 21 June 2026, I accidentally made a wrong UPI transaction through my FamPay wallet by scanning a QR code, and an amou...nt of ₹1,000 was sent to the wrong person. The transaction ID is FMPIB5908097349. After realizing the mistake, I immediately contacted FamPay support via email, clearly explaining
I am writing to report an issue with a UPI transaction made through my FamPay account that is showing as successful, but... the money has not been credited to the intended game account. On 20/06/2026 at around 6:37 pm, I made a UPI payment of ₹1500 from my FamPay account using the UPI ID im.201009802**
I am using the FamPay app with the mobile number 9600950*** and I have been facing an issue with Aadhaar verification fo...r about 2 weeks. Although my OTP verification was successfully completed, whenever I try to complete Aadhaar verification in the app I receive the message: “Your Aadhaar verificati
I made a wrong payment today through the FamPay wallet, and the amount was mistakenly sent to another person. The transa...ction ID of this payment is FMPIB5889624088 and the amount involved is ₹400. I am using FamPay from Uttar Pradesh. After realizing the mistake, I tried to contact the person who re
I am a registered FamPay user associated with the mobile number 92093***, and I have been facing an issue with my Aadhaa...r-based KYC and account activation for about 20–25 days. At the beginning of April, while trying to complete my KYC on the FamPay app, the Aadhaar verification repeatedly failed. A
