For the past one month I have been unable to complete the selfie verification in the FamPay Android app for my app walle...t. Every time I try, the app shows the error message “Selfie failed, please try again” and the verification process does not complete, so I cannot use FamPay properly. The problem
On August 17, 2026, at around 4:21 PM, I made a payment of ₹999 through Fampay. This payment was intended as a deposit i...nto my BDG game account. The amount was successfully debited from my account, and I also have the payment confirmation, but the money has still not been credited to my BDG game acc
I am writing about a problem I am facing while trying to log in to the Fampay app. The mobile number that was linked to ...my previous Fampay account is now lost, and I no longer have access to that SIM. When I try to log in with my new number, the app shows a message telling me to log in with my old a
I am using the famX wallet service and I am no longer able to access my wallet due to an Aadhaar verification problem. P...reviously, my famX wallet was linked with another SIM number, and after changing my SIM, I tried to complete the Aadhaar verification again on my current mobile number 90368 60***.
I am writing regarding a problem I experienced with a UPI transfer through FamPay on 15 August. I attempted to transfer ...₹160 to Selvam Va***, and the first transaction stayed in a pending status for a long time, so I sent the money again to another number. After that, both transactions went through
On 16/08/2026 I accidentally transferred Rs 150 to a wrong UPI ID while using the Fampay app. The payment of Rs 150 was ...made through FamApp to “SK S***” with the transaction ID FMPIB6412431425. So far I have not been able to resolve this issue and I have not yet contacted support through the app. I
On 16 August 2026, I made a FamPay transaction of ₹30 to “Sheema S Shope Right” through BharatPe using your platform. Th...e transaction failed with the on‑screen message “Failed” and “Receiver's UPI server is busy,” but the amount was still deducted from my side. I contacted FamPay customer support re
I made a UPI payment using Fampay on 16 August 2026 and the money was sent to the wrong person. The amount of 700 ₹ was ...debited from my account and I have a transaction confirmation screen with the date and TXN ID as proof of this wrong transfer. After noticing the mistake, I contacted Fampay suppor
"Thak you"
I am writing regarding issues with multiple recharge and payment transactions made through Fam App that I want to have r...efunded. On 2 July 2026, a payment was made via PhonePe related to Fam App. The transaction shows an amount of 240 rupees with the transaction ID FMPIB6030996839. In addition, on 4
I am using the Fam application on my Android OnePlus Nord phone and for the last two days the app has not been opening a...t all. Whenever I try to open Fam, it shows a message that my phone is rooted and does not let me use the application. I want this issue to be fixed so that I can use Fam normally
I am using FamPay with the ID 7889897***@fam. On 15 August 2026, an amount of ₹299 was debited from my FamPay account fo...r an Autopay transaction shown as “Apple Media Services.” This payment was meant for an Amazon Prime subscription, but I did not receive the subscription or any benefit in return.
On 14 August in the evening I made four merchant payments of ₹120 each (total ₹480) using my Fampay balance. In the Famp...ay app these transactions are still showing with the status as “processing” and “pending”, but the full amount of ₹480 has already been deducted from my Fampay balance. The merchan
I recently attempted to make a payment of 223 using FamPay UPI for a booking on the Playo app. The amount was debited fr...om my FamPay balance, but the payment failed on both Playo and FamPay, and the transaction did not go through to the merchant. In the transaction detail screen, the payment is clea
I attempted to make a UPI payment of ₹560 through my Fampay UPI today, 14 August 2026, to the recipient “Mithai L***”. T...he transaction shows as “Failed” in the app, but the amount has been debited from my side. Neither has the receiver received the money, nor has the amount been reversed back to me.
Today I tried to pay 50 rupees for food to a merchant named Birendra Kumar S*** using the FamX wallet. The transaction s...howed “payment failed”, but 50 rupees were still deducted from my wallet balance. I also have the transaction details and UTR number visible in my FamX payment screen as proof that
I attempted to make a UPI payment of ₹800 from my FamPay account on 13th August at around 7:30–7:35 pm to a PhonePe user.... The transaction failed, and the amount did not go through successfully, as can be seen in the transaction screenshot showing “Payment failed” along with the transaction ID. Despi
Dear FamPay Team, I am facing an issue with the FamPay app linked to my current mobile number +91 7051591***. This SIM c...ard was previously used by someone else and was later recycled and re-issued to me by my mobile operator. The SIM is currently active and in my possession. However, in the FamPay a
My FamPay payment of 1,000 rupees is pending. Please refund me within at least 1 hour. Please do it fast; it’s an emerge...ncy. I paid someone 1,000 rupees, but the money is pending. Please refund me quickly. It’s an emergency. Thank you.
On 7 August 2026, I redeemed a ₹1000 Google Play Store code through the Fampay/FamX wallet. The money was deducted from ...my FamX wallet and the transaction shows as successful with transaction ID FMPIB6352193432, but I have still not received any redeem code and on my side it keeps only showing “proc
On 11 August at around 3:22 pm, an amount of ₹399 was automatically paid from my FamPay account to Google Play for an ap...p subscription. I did not make or authorize this payment, I never wanted to purchase this subscription, and I had not enabled any auto‑pay or recurring payment. In my transaction h
On 9 August at around 4:11 am, I purchased DigiGold worth ₹2001.94 on Fampay. Even after more than 48 hours, the gold is... still shown as locked in the locker and only ₹1.51 is available to withdraw. I tried to reach Fampay customer support but only received automated replies and no real solution or e
My Aadhaar verification on my FamPay account keeps failing again and again, and I am unable to complete the process. The... app shows an error message saying that my Aadhaar verification has failed and does not let me move forward. This problem has been continuing for some time and I still cannot get m
On 9 August 2026, 699 ₹ was deducted automatically from my Fampay account for a transaction to TESTBOOKEDUSOLUTIONSPRIVA...TELIMITED. At that time I was not trying to purchase anything, and I did not knowingly subscribe to any Testbook or similar service. I only noticed the deduction later, when checki
I am a FamPay user from Delhi and for approximately one year I have been unable to log in to my FamPay account because I... lost access to my old registered mobile number 8310064***. When I try to log in on my Android phone, the app shows an error that my Aadhaar number cannot be used and that it is al
