I recharged ₹102 on my Vi SIM. It showed as successful, but the recharge was not received. Please give me back my ₹102 b...ecause the recharge did not happen. I also checked the history, and it shows the recharge as successful there too, but the recharge was not received on my phone. I did the recharge
I used the FamPay application to make a UPI transfer, and the money was debited from my wallet, but the receiver did not... get the amount and it has also not come back to my wallet. For this failed UPI transaction, FamPay customer support informed me that the payment has been refunded, but I have not
Dear FamPay Support Team, I am writing to report an incorrect UPI money transfer made from my FamPay account due to a ty...ping mistake in the recipient details. On 8th August 2026 at around 4:10 PM, an amount of ₹382 was transferred from my FamPay account via UPI with the transaction ID / reference nu
I am using Fampay and my Aadhaar based KYC verification failed. In the app ...I receive a message saying “Your Aadhaar verification failed” and I am not
I made a wrong UPI payment through FamPay today. Instead of going to the correct person, the money was transferred to an...other account linked with my mobile number by mistake. According to the transaction screen in the app, the payment went to “Sangita K***” as a verified Paytm account, and a differe
I am facing a problem with Aadhaar verification in the FamPay application and I am unable to proceed. When I try to comp...lete the Aadhaar verification step, the app shows the message “Your Aadhaar verification failed” and “You’ve exhausted all verification attempts,” so I cannot continue with my acco
I am using the Fampay app and on 9 August 2026 I accidentally sent ₹130 to an unknown user instead of the intended recip...ient. The payment went through successfully and I later realised that the person, shown as Ved *** in the app, is someone I do not know. I have been trying to contact Fampay suppor
For the past 3–4 months I have been trying to complete selfie verification in the FamPay app on my iPhone, but every tim...e I try I receive the message “Your Selfie verification failed” and the process does not complete. The issue is that the photo on my Aadhaar card was taken when I was a small child
I am writing regarding a wrong payment I made through FamPay wallet and I kindly request your urgent support in getting ...it refunded. On 7 August, I accidentally tapped the wrong person in my contact list and sent 300 INR from my FamPay wallet (registered mobile number 7099169***) to the user shown a
On 7th of this month at around 4:00 PM, an amount of 299 ₹ was mistakenly transferred from my Fam App account to TESTBOO...KEDUSOLUTIONSPRIVATELIMITED. After realizing the mistake, I tried to get help, but I am not receiving any clear answer or support regarding this wrong transfer and refund. I am ver
I am writing regarding a wrong UPI payment made through FamPay. About 2 hours ago, I accidentally sent ₹1900 to the UPI ...ID 8824596**-3@mbkns instead of the intended recipient. The payment went through successfully, as shown in the attached screenshot from the FamPay app, with transaction date 07 Aug
I recently made a deposit to Jalwa Game using FamPay UPI. Today I sent an amount of 1800, the money was successfully deb...ited from my FamPay account but it has still not been credited to my Jalwa Game balance. I have already contacted support about this issue but my problem has not been resolved. I h
I am writing regarding a wrong transfer of 350 INR that happened through Go...ogle Pay, which was processed via FamApp. I intended to send money to a dif
I am using the Fampay 18+ service and I am unable to correct a name mistake in my account, which is now preventing me fr...om properly verifying and using my Fampay account. In my official documents, Aadhaar and PAN, my name is correctly written as “Sahid”. However, inside the Fampay app my name appear
I have been using Fampay UPI for about five months. For the last two months, my Aadhaar verification has been failing. W...henever I try to verify my Aadhaar in the app, it shows that my verification has failed and that my attempts have been exhausted, so I am unable to proceed further. I contacted Fam
Dear FamPay Support Team, I am writing to request your assistance in deleting my old FamPay account so that I can regis...ter a new account using my current mobile number. My name is Richa, and I am trying to create a FamPay account with my new mobile number, +91 92598694**. A few months ago, I creat
I am using the Fampay application on my Oppo A3 phone and I am facing a problem with Aadhaar verification. I entered the... wrong Aadhaar details many times and now the application shows that my Aadhaar verification has failed and all verification attempts have been exhausted. I contacted Fampay custom
I am writing regarding my FamPay account, which has been blocked for about one and a half years. I discovered that my ac...count was blocked when I tried to log in, and since then, I have been unable to access it. When I attempted to log in, I was informed that I should contact suppo**@famapp.in. Due t
I am a KYC‑verified Fampay account holder and I have lost access to my account because the mobile number registered with... Fampay has been deactivated by the operator. The SIM is still physically inside my phone, but it is inactive, so I am unable to receive any OTPs required to log in to my Fampay ac
Today I accidentally sent a UPI payment of 299 as my tuition fee through Fampay to an unknown person. This was the first... payment I made for my tuition, and I sent it after they provided me with their Fampay QR code; after scanning it I made the payment by mistake. After realizing the mistake, I imme
On 1 August 2026, I tried to purchase a Google Play gift card using my FamPay wallet, but the payment went to a wrong re...cipient. Instead of getting the gift card, my money was sent to “Google Asia Pacific Pte. Ltd – playstore1.bd@axisbank” and the transaction was shown as successful in the app. I pa
On 1 July 2026 I accidentally sent a payment from my FamX wallet on FamPay to the wrong person. The transaction was made... for 85 rupees to the account named Jagdeep S***, with the note “Money paid successfully” and UTR number 654861884726, even though this was not the intended recipient. After realiz
I use the FamPay app wallet and recently made a wrong payment by scanning a QR code. By mistake, I sent a total of ₹400 ...to the wrong person in three separate transactions of ₹200, ₹100 and ₹100, as can be seen in the attached screenshot of the payments made to Ankit Kumar via FamApp. Afterwards I re
I am a FamPay UPI user from Pathankot and I am unable to access my FamPay account because I no longer have access to my ...old registered mobile number 6239326***. I have now started using a new mobile number, 7717543***, but I cannot update it because I am completely locked out of my FamPay account. W
