Fam App PhonePe and Vi Recharge Payments – Refund Request

I am writing regarding issues with multiple recharge and payment transactions made through Fam App that I want to have refunded. On 2 July 2026, a payment was made via PhonePe related to Fam App. The transaction shows an amount of 240 rupees with the transaction ID FMPIB6030996839. In addition, on 4 July 2026 another payment of 251 rupees was made for a Vi Prepaid recharge with the transaction ID FMPIB6048299231. These payments are connected to my Fam App use and I want them both to be withdrawn and returned to me, as I did not receive the expected service or benefit in a satisfactory way. I request that the 240 rupees and 251 rupees payments be reversed and the full total amount refunded to my original payment method as soon as possible. I also ask to be informed in writing about the result of my refund request.