On 29 July 2026 I accidentally made a payment of ₹59 from my FamX wallet to “Astrotime” through the FamPay app. I did no...t intend to make this payment and noticed the mistake about 30 minutes later. When I tried to fix the issue, I could not find any option in the app to cancel the transaction, conta
I am using the FamPay service and faced an issue with a UPI payment from my FamPay wallet. On 07/07/2026 at around 10:34..., an amount of ₹200 was deducted from my FamPay wallet for a recharge, but the recharge was not received and no benefit was provided in return for this payment. I am attaching a sc
I am a registered FamPay user with my mobile number ending in 6284911*** and email ID adnana****[email protected]. While tr...ying to complete my account activation and KYC process in the app, my ID verification repeatedly failed, and now all available verification attempts have been exhausted. Because of
I am writing regarding an incorrect UPI transfer made from my child's FamPay wallet account. On 26 July 2026, in Agartal...a, India, an amount of ₹500 was mistakenly sent via FamApp from the FamPay wallet to an unintended UPI ID. The payment was successfully completed to a recipient named Gorav. As thi
I am using FamPay with the mobile number 90572651**. After my friend, Bharat Lal Trive**, sent money to my FamPay wallet..., my account was blocked and I have been unable to use my balance since then. My last transaction was on 26 May and from that time my wallet has been shown as “temporarily suspende
I mistakenly sent money to the wrong account through PhonePe and I need my money back. On 24 July 2026, I accidentally t...ransferred ₹500 through PhonePe to the number +91 88946 938** with UPI ID upi88946938**@pthdfc. The payment shows as a FamApp payment to AKSHAY DHIMAN with transaction ID FMPIB6261
I am writing regarding a UPI payment made via Navi UPI to Fampay for an amount of ₹380 on 25 July 2026, with transaction... ID FMPIB6272150308. The money was debited from my account, but the payment was not received on the Fampay side. Since that date, the amount has still not been refunded to me and I
I am writing to report a mistaken payment made through my FamPay wallet. On July 25, 2026, at approximately 8:53 PM, I ...accidentally sent ₹250 from my FamPay wallet balance to the wrong recipient. According to the transaction details in the FamPay app, the payment was sent to "Jitendar Muwal Muwal",
I have been facing a problem with Aadhaar card verification on FamPay for about three months. Whenever I try to complete... my Aadhaar verification, the app shows that there have been too many attempts and does not allow me to proceed, so I am unable to complete my KYC and properly use the service. Des
On 25 July I mistakenly made a UPI payment of ₹500 by scanning a QR code through my Fampay (FamX wallet) account. The mo...ney went to a BharatPe merchant, which can be seen clearly in the attached payment receipt screenshot. This payment was done by mistake and I did not receive any goods or services
I made a wallet transfer through FamPay on 3 July to the wrong account by mistake. The payment of 97.97 rupees was sent ...to the FamApp user named “PIPARDEV PRASAD VERMA,” and the transaction was completed with the ID FMPIB6043122105, as can be seen from the payment confirmation screen. After realizin
For the last three days I have been unable to access my Fampay account through the app. Whenever I try to log in, an err...or message appears on the screen saying that “device access is paused” due to security policy and multiple logins, and I am completely blocked from using my account. My registered
I recently made a mistaken payment of 19 rupees from my Fampay account, which was sent to Google Play Store instead of t...he place I actually intended to pay. I realized only afterwards that the transaction went directly to Play Store by error. I have not yet contacted Play Store or Fampay support abo
I made a UPI deposit of 100 rupees to my Jalva account through the FamX wallet on 20 July 2026. The transaction receipt ...clearly shows that the money was paid successfully, with a UTR number 620193398371, but this amount is still not showing in my Jalva deposit history or balance. My Jalva account ca
Today I mistakenly sent a total of 1400 rupees from my FamPay account by scanning a QR code of a person I do not know. F...irst I transferred 800 rupees, and then I transferred another 600 rupees using the scanner feature, and only afterwards I realised that this was not the correct person and I have n
I am writing regarding an issue with an unauthorized direct transaction on my FamPay account. Today, an amount of ₹39 wa...s debited from my account without any prior information or permission from my side, even though I did not exceed my spending limit. This unexpected deduction has caused me concern,
I am writing to report that, in addition to my first wrong UPI transfer on Fampay, I faced multiple similar wrong transf...ers on the same day. On 20 July 2026, using the Fampay app, I made several UPI transfers by mistake from my Fampay account to the UPI ID bharatpe.8n0u0d7j7o97***@fbpe. In these add
I have been facing a serious problem with my Fampay account for about one month. Whenever I try to complete my Aadhaar v...erification in the app, I receive an error message saying “Your Aadhaar verification failed” and “You have exhausted all verification limits.” Because of this, I am unable to compl
On 19 July 2026 I accidentally sent ₹200 via Fampay UPI to the wrong person, shown in the app as “Arman C***”, with tran...saction ID FMPIB6217799310. As soon as I realised the mistake, I contacted Fampay customer care through the in‑app chat and explained that this was an incorrect transfer. Customer
On 14 July I accidentally made a wrong payment of 130 via UPI to the ID molal991***@oksbi through FamApp/Fampa. The tran...saction shows as completed and was sent to “MOHAMMAD N***” with transaction ID FMPIB6162699600. Since this payment was made to the wrong recipient by mistake, I request that the am
I accidentally made a wrong payment of 200 Indian Rupees today from my FamPay account to Google Asia Pacific Pte. Ltd. W...hile I was trying to create or purchase a redeem code through FamPay, the transaction was completed as a direct payment instead of the intended redeem code process. The transaction
I am a FamPay user and I have been facing a problem with changing my registered mobile number since sometime in 2025. I ...have permanently lost access to my old mobile number, but the OTP for verification still goes to that old number, so I cannot complete the verification process. When I try to updat
I used the Fampay application for a UPI payment and 2,000 ₹ was sent to a person named Narendra S***, although this paym...ent should not have gone to him. The payment was made via Bank of Baroda and the transaction is shown as completed on 16 July 2026. I realised on 17 July that this payment had gone
I made a wrong transfer of 35 ₹ through the Fampay application on 18 July 2026. The transaction was completed successful...ly with the description “FF Weekly Lite Pass” and the money was sent to Mr Rahul R*** by mistake. I am requesting that this wrong transfer be cancelled if possible and that the amo
