FamPay UPI Pending And Processing
On 14 August in the evening I made four merchant payments of ₹120 each (total ₹480) using my Fampay balance. In the Fampay app these transactions are still showing with the status as “processing” and “pending”, but the full amount of ₹480 has already been deducted from my Fampay balance. The merchant has clearly informed me that no money has been received in their account from these transactions, so the payment has not reached the merchant at all. Despite this, the amount remains deducted from my Fampay balance and is stuck in “processing/pending”, which is causing me financial loss and inconvenience. I request that Fampay urgently check these pending transactions and immediately refund the full ₹480 back to my Fampay balance, and also provide a clear explanation of why this issue occurred.
