FamPay Problem During KYC Selfie Verification

For the past one month I have been unable to complete the selfie verification in the FamPay Android app for my app wallet. Every time I try, the app shows the error message “Selfie failed, please try again” and the verification process does not complete, so I cannot use FamPay properly. The problem is that the photo on my Aadhaar card was taken when I was a small child, and my current appearance no longer matches that old Aadhaar photo. Because of this mismatch, the system keeps rejecting my selfie and my KYC remains incomplete. My registered mobile number with FamPay is 8730926***. I request that you review my account and provide a practical solution, such as manual verification via a video call or by accepting another valid document or alternative method, so that I can successfully complete my KYC and use FamPay without further issues.