In July, I rented a car in Euros, and a traffic fine was issued. Once I received the fine receipt, I promptly paid it. However, on November 27, when I visited the rental company to inquire about renting again, I noticed an unauthorized charge on my account. Upon contacting the Antalya branch, I was told the deduction was for the same traffic fine I had already paid. Another representative claimed it was due to an accounting discrepancy.
This explanation feels dishonest, as the charge was made without my consent, and they refuse to issue a refund. I demand an immediate resolution and the return of my money. This unauthorized action is unacceptable, and I expect accountability from the rental company.
On November 27, I rented a car from Europcar in Dubai and paid the full rental fee upfront. They also blocked the required deposit amount on my credit card. I returned the car on December 1, and they confirmed that the deposit would be refunded—which it was. Up to that point, everything went smoothl...
For our July overseas trip, I booked a car from Sixt Rent a Car and in February they charged me €655 for the rental. However, after returning the vehicle, an additional €155 was taken from my account without any explanation. I have sent multiple emails asking for clarification, but I never received ...
I rented a vehicle from Sixt Rent a Car's Istanbul Airport branch between April 7 and April 12, 2024. On April 12, while returning the vehicle, I discovered that a traffic penalty had been issued, and the penalty amount was charged to my credit card. However, upon checking the government portal (e-D...
I rented a car from Europcar at Queen Alia International Airport in Amman, Jordan. After I returned home, money was withdrawn from my account without my authorization. Two days after my return, Europcar claimed that they had found a scratch on the car and made an unjust charge for it. This charge w...
I attempted to rent a vehicle from Europcar through their website, using my friend's credit card for payment. When I arrived at their location, I was informed that the process I followed online was not valid. They offered to cancel the reservation and assured me that I would receive a refund. I acc...
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