For our July overseas trip, I booked a car from Sixt Rent a Car and in February they charged me €655 for the rental. However, after returning the vehicle, an additional €155 was taken from my account without any explanation. I have sent multiple emails asking for clarification, but I never received a response. The customer service in Turkey keeps redirecting me to the Germany office, yet it was the Turkey office that originally handled my booking. This lack of accountability has left me frustrated and without answers. I request immediate support, a clear explanation of why this fee was charged, and a full refund of the unjust €155.
I made a Sixt Rent a Car reservation from Turkey, paying the full amount in advance by credit card. However, when I arrived at Riyadh Airport, the local office demanded payment again, claiming that my initial transaction was not visible in their system. They told me to email customer service to corr...
On December 1, 2024, I rented a car from Sixt at Sabiha Gökçen Airport. Despite not requesting any extra services or charges, I was wrongfully charged approximately ₺1000 as a pre-authorization fee. The problem is, this amount has not been refunded, even though I returned the vehicle as agreed with ...
I rented a car from Sixt in Spain on the 25th of the month and returned it the next day, on the 26th. It’s now been 5 days, and I still haven’t received my deposit refund, nor have I gotten a clear update. Every time I ask, all they say is that “the review is ongoing.” There was no accident, no dam...
I rented a car from Sixt in Düsseldorf, Germany, with reservation number 9935943389. When I went to pick up the car, I was asked to pay more than the initially agreed amount. Despite this unexpected increase, I accepted and proceeded with the rental. However, after returning the car, I noticed that ...
I rented a car from Sixt Rent a Car abroad and left a €500 deposit as required. At the time of return, I was told that the full deposit would be refunded to my account. However, without any prior notice or consent, Sixt later withheld €90, claiming it was a deduction for insurance. The problem is, ...
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