On September 16, I purchased an Estée Lauder Advanced Night Cleansing Gelee facial cleanser from the official Estée Lauder store on Trendyol. The product arrived, but I haven’t opened the package yet. When I checked the product through the Turkish Product Tracking System (ÜTS), I received a warning ...
I purchased an Estée Lauder foundation from their official online store, assuming I would receive an authentic, high-quality product. Unfortunately, I am now convinced the item I received is fake. I’ve used the same shade from this brand before, and this one is noticeably off in color. It also trans...
I ordered a serum from Estée Lauder’s official store on Hepsiburada, expecting a genuine product. However, when I tried to verify the product using the PTS (Product Tracking System), the barcode did not show up at all. This is extremely alarming, especially considering how much I paid. I trusted the...
I recently purchased an Estée Lauder Bronze Goddess perfume from the official Estée Lauder store on Hepsiburada, expecting it to be an authentic and fully traceable product. However, when I scanned the barcode through the PTS (Product Tracking System) to verify authenticity, the product did not appe...
On June 24, 2025, I purchased a 3-piece Estée Lauder skincare set from the official Estée Lauder seller on Hepsiburada. While the serum included in the set is properly registered in the ÜTS (Turkey’s Product Tracking System), the other two creams are not listed in the system at all. This raises seri...
I created an account on the Estee Lauder official website and ordered the Pure Color Revitalizing Crystal Balm lipstick in shade 007 Divine. However, after placing my order, I was unable to log in to my account again. Every attempt resulted in a “System Locked” error message. I also tried calling cu...
On January 20, 2025, I purchased a foundation and concealer from EsteeLauder.com, expecting an authentic product. However, when I opened and used the products on February 10, 2025, they felt completely different from the ones I had previously used. To verify, I scanned the barcode using a product a...
After purchasing Estée Lauder skincare, my face broke out with more acne than I’ve ever had before. I expected high-quality results, especially considering how expensive these products are, but instead, my skin is now worse than ever. For the price I paid, I should have received a premium product, ...
I recently purchased skincare products from Estee Lauder, but when they arrived, none of them had protective seals, safety caps, or any sign of proper packaging. The three items were in a single box, but even that lacked any protective wrapping. How am I supposed to know if these products were previ...
