5
Resolved

Epic Games Payment Error Despite Sufficient Balance – Credit Card Declined

Demre
Epic Games
October 7, 2024 7:58 AM39

Despite having sufficient funds on my card, I’m unable to make purchases on Epic Games and keep receiving the error message: "Your credit card was declined. Please contact your card provider for more information." However, I’m able to use the same card without any issues on Steam and other platforms. This issue only occurs on Epic Games. I’ve already checked with my bank, and there are no problems with the card itself. I’d like to know why this is happening specifically on Epic Games and how it can be resolved. This is very frustrating, and I hope the issue can be fixed soon.

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