1

Unable to Make Purchases on Epic Games Store for Two Weeks

Unable to Make Purchases on Epic Games Store for Two Weeks
Turhan
Turhan
Epic Games
November 21, 2024 2:19 PM36

For the past two weeks, I’ve been unable to purchase anything on the Epic Games Store. Following the advice from their support team, I waited 24 hours and even tried using different payment methods, but nothing has worked.

To make matters worse, I can’t get in touch with the support team anymore as the system keeps giving me errors whenever I try. I’m completely stuck, unable to resolve this issue on my own, and the lack of proper assistance from Epic Games is extremely frustrating.

I need this problem addressed immediately. Epic Games must fix the payment system or provide an alternative solution so I can complete my purchases without further hassle.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Epic Games isn’t accepting my payment. What payment methods are available, and how can I fix the issue?

16 Complaint

Similar Complaints

I Can’t Make Purchases on Epic Games Despite Valid Cards

Sila
Sila
Epic Games
May 23, 2025 1:23 PM31

For the past three weeks, I haven’t been able to make a single purchase on Epic Games. I’ve tried using four different c...

Unable to Purchase Games on Epic Games Store with Any Card

Egemen
Egemen
Epic Games
November 16, 2024 10:06 PM24

I attempted to purchase games on the Epic Games Store today using the same card I always use, but it kept giving me an e...

I Face Payment Failure on Epic Games Despite Multiple Valid Cards

Hüseyin
Hüseyin
Epic Games
July 1, 2025 10:43 PM146

I tried to purchase a game on Epic Games. However, during checkout, I repeatedly encountered the following error message...

Epic Games Purchases Not Reflecting in Library Despite Payment

Taha
Taha
Epic Games
November 21, 2024 2:46 PM35

I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deduct...