I had a problem with my Dyson V10 recently, so I sent it in to get it fixed. They said they swapped out the body, but to my surprise, they gave me back the same device. I'm still making payments for a device that I've only had for about 4-5 months, and it's acting up once more. They nonchalantly mentioned that they've made changes, only to send back my original device. This is what happened when we put our trust in a brand. 🤷🏼♂️
I purchased a Dyson V15, and within less than a year, it has broken down twice. The first time, I sent it for service due to a burning smell and a faulty brush head. They claimed nothing was wrong and returned it, saying the brush head was replaced—but when I checked, it hadn’t been changed at all. ...
We bought a Dyson V10 vacuum cleaner, but it appears that fate does not want us to use it. It was discovered to be faulty, and they sent us a new battery, which did not resolve the problem. As a result, we had to send it in for repair, and they eventually sent us a replacement. We thought, 'Great, t...
On March 22, 2025, my Dyson Gen5 Detect vacuum suddenly stopped working during use and wouldn’t turn back on. The next day, March 23, I contacted Dyson support by phone. We did a video call and ran several diagnostics, and they concluded the issue was with the battery. They promised to send a replac...
I bought a cordless vacuum cleaner from Dyson. It was defective, so I sent it to the service, but it wasn’t repaired. They said there would be an exchange, and I was informed that the new product would only differ in terms of color and box contents. However, when the new product arrived, I noticed a...
I am a Dyson V10 vacuum user. About a month after I received the product, it broke down. When I pressed the power button, only the indicator lights came on, but the vacuum wouldn’t run — or it would start and then suddenly stop. When I called Dyson’s customer service, I was directed to technical sup...
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