Ducray Anaphase Shampoo Failed to Stop My Hair Fall and Matted My Hair

I’ve been using Ducray Anaphase Shampoo for a year now, hoping it would reduce my hair loss, but nothing has changed—my hair is still falling out in clumps. Worse, it leaves my strands tangled and felt-like, so I have to douse my hair with expensive detangling creams and serums just to comb it. I spent a small fortune on this product₺—more than I ever did on a simple supermarket shampoo—only to see no improvement. In fact, my hair fell out even more than when I used generic drugstore shampoo. I feel cheated. Ducray’s marketing promised visible results, but all I got was brittle, matted hair and more stress over each shower. I demand a full refund or a product that actually works. Please address this immediately—my hair (and my wallet) cannot take any more disappointments.