I bought a Ducray anti-hair loss shampoo from the Bakım Kutusu seller on Trendyol, expecting it to help with hair thinning. Instead, it made things much worse—it caused severe hair shedding and intense itching on my scalp.
I contacted Bakım Kutusu for support, but the customer service representative was incredibly rude, speaking to me in a mocking tone instead of addressing my complaint seriously. To make matters worse, they refused to refund my ₺300, acting as if they couldn’t afford to return my money.
I’m beyond disappointed, not just with the seller but also with Trendyol for allowing such irresponsible businesses on their platform.
I bought Ducray’s Anaphase Anti-Hair Loss Shampoo for ₺297, expecting it to prevent my hair from falling out. When I finally read the ingredients, I was shocked: it’s loaded with sodium benzoate, sodium chloride, and even sodium hydroxide—the same harsh chemical used in drain cleaners. On top of tha...
I purchased Ducray Anaphase shampoo, believing it would help reduce hair loss, as advertised. Instead, it caused extreme hair shedding—far worse than before! After just a few washes, I noticed significant hair loss each time I used it. This product does the exact opposite of what it claims! I bough...
I’ve been using Ducray Anaphase Shampoo for a year now, hoping it would reduce my hair loss, but nothing has changed—my hair is still falling out in clumps. Worse, it leaves my strands tangled and felt-like, so I have to douse my hair with expensive detangling creams and serums just to comb it. I sp...
I purchased a Ducray shampoo from a pharmacy, but instead of improving my hair, it has caused severe scalp issues. After using it, I noticed a lot of residue left in my hair, leading to excessive dandruff and flaking. Even worse, I developed red, crusty sores behind my ears and inside my ear canal—s...
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