I bought the Dreame L10s Pro based on a MediaMarkt employee’s recommendation, hoping it would help keep my home clean—especially since my child has allergies. But this product turned out to be a huge letdown. We were only able to use it for 4 months before it started acting up.
The vacuum has now been sent to service four times under warranty, and the same issue still persists: it spins in circles and won’t map the house at all. Every time we get it back from service, they say it passed all tests. But as soon as we turn it on, it fails to function just like before—as clearly shown in our videos.
We even paid extra at MediaMarkt to extend the warranty, but now they blame the service center, and the service blames the tests. Meanwhile, we’re stuck with a robot that can’t do the one job it was designed to do.
I handed over my Dreame Bot L10S Pro robot vacuum to Media Markt for repair, and despite being told the issue was fixed, the exact same problems continue. This is not the first time—I've sent it in three times, and every time, they return the device claiming it’s repaired, but nothing changes. On t...
I purchased the Dreame L10 Ultra robot vacuum about a year ago, hoping it would simplify household cleaning. However, just a few months after buying it, the device started giving a water intake error. I sent it to Ouno service under warranty, and it was supposedly repaired and returned. Unfortunate...
I bought the Dreame X40 robot vacuum expecting premium performance, but it completely let me down. Just one month in, the device started malfunctioning badly. Every time I create a map and start a cleaning cycle, it deletes the map, spins in place, and refuses to clean properly. It either gets stuc...
I purchased the Anker Eufy Clean L35 Hybrid robot vacuum from MediaMarkt about 18 months ago, and ever since then, it has been nothing but a headache. The main issue is with the rotating brush, which consistently malfunctions. I have already sent the device to service three times, and yet the exact ...
I purchased a Dreame X50 Ultra Complete robot vacuum cleaner. In the second month of use, the device started showing a “cleaning plate error”, which made it unusable. For this reason, I sent it to the authorized service center on 08.11.2025 under Work Order No: IST01-OU-1114498, within the manufactu...
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