I purchased the Dreame L10 Ultra robot vacuum about a year ago, hoping it would simplify household cleaning. However, just a few months after buying it, the device started giving a water intake error. I sent it to Ouno service under warranty, and it was supposedly repaired and returned.
Unfortunately, the same error reappeared only a few months later. I sent it again—once more, they claimed to have fixed it, and again, it worked temporarily. But now, for the third time, the same water system malfunction has returned.
This is beyond frustrating. Either the product itself has a serious recurring defect, or the repair service is just patching things up without truly fixing the root problem. A premium smart appliance like this should not break down repeatedly within a year.
I purchased the Dreame D10 Plus robot vacuum just 7 months ago, and it started showing issues as early as the first month. The water tank began rusting, specifically around the screw areas. I only used clean water in it—nothing else—yet corrosion appeared in a part that clearly wasn’t designed to ha...
I handed over my Dreame Bot L10S Pro robot vacuum to Media Markt for repair, and despite being told the issue was fixed, the exact same problems continue. This is not the first time—I've sent it in three times, and every time, they return the device claiming it’s repaired, but nothing changes. On t...
I purchased a Dreame X50 Ultra Complete robot vacuum cleaner. In the second month of use, the device started showing a “cleaning plate error”, which made it unusable. For this reason, I sent it to the authorized service center on 08.11.2025 under Work Order No: IST01-OU-1114498, within the manufactu...
I bought the Dreame L10s Pro based on a MediaMarkt employee’s recommendation, hoping it would help keep my home clean—especially since my child has allergies. But this product turned out to be a huge letdown. We were only able to use it for 4 months before it started acting up. The vacuum has now b...
I bought a Robx7 robot vacuum, and I deeply regret it. It has broken down three times, and the warranty hasn’t even expired yet! When I sent it in for the second repair, they claimed it was fixed, but as soon as I tested it at home, a new issue appeared. Now, I’m stuck waiting for the service team t...
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