I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the order had not yet arrived. When I called again to cancel the order, I was redirected to another number. When I called the number to cancel my order and get a refund, the representative told me that they couldn't process the refund. They insisted that the order would still be delivered to my door and suggested that I could reject it for a refund. I explicitly stated during their call that I no longer desired the order. I'm not sure if the refund will be processed. Waiting for 1.5 hours without receiving any pizza is incredibly frustrating.
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
I placed an order with Domino's Pizza, but despite waiting at my door for 1.5 hours, the pizza was never delivered. Adding to the frustration, the Yemeksepeti app showed a "delivered" status about 30 minutes before I even contacted customer service. When I tried to resolve the issue, the branch sta...
I placed an order with Domino’s Pizza, but my experience was extremely disappointing. Despite not receiving my order, the system falsely marked it as "delivered." I called the branch twice for clarification but received no response. When I contacted the customer service center, I explained that over...
I placed an order through the Domino's Pizza app, and it took over an hour to arrive. During this time, the delivery driver called to say the order was delayed due to an incorrect address, even though I provided the correct one. When the pizza finally arrived, it was cold and far from acceptable. T...
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