I placed an order through the Domino's Pizza app, and it took over an hour to arrive. During this time, the delivery driver called to say the order was delayed due to an incorrect address, even though I provided the correct one.
When the pizza finally arrived, it was cold and far from acceptable. This isn’t the first issue—I previously reported concerns about the taste of their pizza, but my complaint was ignored. This lack of professionalism and disregard for customer satisfaction is unacceptable.
I will never order from Domino's Pizza again. A company claiming to be corporate should provide better service. I demand an explanation and immediate improvements to their process.
I placed an order with Domino’s through their mobile app, but the experience was frustrating. The app marked my order as "delivered", yet I had to wait another 15 minutes for it to actually arrive. My home is only 200-300 meters away from the store, so there is no excuse for this delay. When I fina...
On Sunday, January 26, 2025, I placed a pizza order at 4:17 PM, but it didn’t arrive until 5:33 PM—well over an hour later. When I called the branch to ask about the delay, they kept stalling and claimed the order had already been handed to the delivery driver. However, when the driver arrived, they...
I placed an order with Domino's Pizza at midnight, anticipating a delivery time of 35 to 45 minutes. It did, however, take over an hour to arrive. I specifically requested that it be hot, but it not only arrived late, but it was ice-cold. To make matters worse, my cola order was not delivered. If th...
I ordered pizza from Domino’s, but it arrived late and completely cold. I called the store to report the issue and spoke to a staff member about my dissatisfaction. However, they informed me that since one slice of pizza had been eaten, they would not issue a replacement or a refund. This response ...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
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