I booked a rental car through DiscoverCars.com with Keddy by Europcar for use in the Netherlands and Belgium. However, when I arrived at Europcar’s Brussels Charleroi Airport office, I was told that the Skoda Kamiq I had reserved was unavailable, and they had no other cars in the same segment.
They first offered me a Toyota Corolla Cross, then a Nissan X-Trail, essentially forcing me to take a different car. Since I was traveling with small children in cold weather, I had no choice but to accept. They initially said there would be no extra charge, yet I was later forced to pay €75.02. When I asked why, they claimed this was a Europcar charge, even though I had already purchased full coverage insurance through DiscoverCars.
Now, €500 is blocked on my account, and I refuse to pay the €75.02 unfair charge. DiscoverCars & Europcar, fix this immediately! Travelers, be cautious—they may force you into a more expensive car and charge you unfairly!
I booked a rental car through DiscoverCars for my trip to Macedonia, agreeing to pay €55 + €60 as per the initial deal. However, when I arrived in Skopje, the rental company refused to release the car unless I purchased a €240 insurance plan. They claimed they couldn’t block the deposit on my card,...
As someone who has rented cars in the Balkans three times before, I am well aware of potential risks. In my fourth rental, since my usual company had no available cars, I booked a 7-day fully insured rental through DiscoverCars.com, selecting Hertz at Pristina Airport, Kosovo for pickup and return. ...
As someone experienced in car rentals with three prior rentals in the Balkans, I was shocked by my recent experience with Hertz. I booked a 7-day fully insured rental through Discovercars.com to pick up at Pristina Airport in Kosovo. However, when I arrived, Hertz refused to accept the full coverage...
We planned a trip to Lesbos Island and booked a rental car through DiscoverCars.com. However, during the visa-on-arrival process, we encountered an issue that prevented us from traveling with our family. Since we could no longer go, we tried to cancel or at least reschedule our car rental before the...
I booked a rental car through the Discovery app from Thrifty at Stuttgart Airport, but when I arrived at the Thrifty counter, they refused to give me the car, claiming that my Turkish driver’s license was not valid. I spent over an hour trying to reach Discovery’s customer service, and when I final...