On January 30, 2024, I had a car rental reservation with Discover Cars (D009497910). However, due to a delayed shuttle service (which the company was responsible for) and damage to our luggage at the airport, we arrived late to pick up the car. As a result, we were denied the vehicle and forced to make a new reservation and pay again for another car.
At the time, we were assured that the first reservation would be fully refunded. However, despite sending multiple emails to Discover Cars, they only responded after a long delay and stated that they would refund only half of the amount.
Since this delay was entirely beyond our control, I demand a full refund for the first booking. Discover Cars, you charged me twice for a service I never received—this is unacceptable! Has anyone else faced a similar issue? I expect a prompt resolution!
My reservation (D010197298) was changed without my consent to a different company and a lower-quality vehicle with a high deposit, despite specifically choosing a provider within the airport. This is completely unacceptable. Discovercars.com misled me with the initial booking details, only to switch...
We planned a trip to Lesbos Island and booked a rental car through DiscoverCars.com. However, during the visa-on-arrival process, we encountered an is...
I tried to rent a car through DiscoverCars.com, but my payment was declined on the checkout page, meaning my reservation was never completed. However, despite not having an active booking, they still charged me a pre-authorization fee. There is no valid reservation, yet my money was taken without r...
I attempted to rent a car in Lesvos (Midilli) through Discover Cars, using reservation number D009737168. However, when I reached the payment page, my transaction was declined three times. Despite this, my credit card was still charged, even though no booking was confirmed. Not only was I unable to...
On October 4, 2024, I rented a car from Carwiz at Sabiha Gökçen Airport. They charged my credit card for both the rental fee and the deposit, which was expected. However, despite returning the car without any issues, they still haven’t refunded my deposit. I have tried to call multiple times, but n...