I bought something on 07.21.2023 from desigualturkey.com. It cost ₺2,589, and with the shipping fees, it came out to ₺3,000. I was told that my order would be delivered within a month. I've got all the invoices and bank statements to back it up. About a month later, I ended up getting a small package with sunglasses inside, even though I never actually ordered them. I declined to accept the delivery and sent it back. I've been trying to get in touch with the company, and I really need a refund of the amount I paid. I'm going to contact my bank to see if they can help me out. Otherwise, I want to make it clear that I will take action to protect my legal rights.
I bought 3 things from desiqualturkiye.com.tr on April 23, 2023. It cost me 2300 ₺ and the money was taken out of my account. Shortly after, I got an email containing the information for tracking my shipment. But when I got the package, I found out that the sunglasses inside were fake. The sender wa...
I ordered some shoes from Desigualturkey.com. Even though the prices were listed in ₺, my card was charged over 1600 yuan due to the difference in exchange rates. Adding insult to injury, I ended up getting sunglasses instead of the shoes. I returned the product right away, but I still haven't recei...
Hello, On June 26, 2023, I made the mistake of ordering a pair of shoes from the Asics Turkey website. I waited 1.5 weeks for delivery, and the package supposedly arrived on Saturday. However, they returned the package without informing me. When I called customer service, I expressed my displeasure ...
I made an online order on August 11, 2023, with the reference number GE0503**61. I got the product delivered by DHL, but I was surprised when they told me I had to pay an extra ₺800 for customs fees and couldn't receive it. When I called customer service, they told me that because the item is from a...
I bought something from desigualturkey.com, believing it was the real Desigual site for Turkey, but it turned out to be a unreal, and I never got my items. Additionally, I noticed that the total in the shopping cart was displayed in Turkish Lira, yet the charge on my card came through in USD. I file...
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