I tried to shop on DeFacto's website, but despite several attempts throughout the day, I kept encountering an error at the final payment step. I reported the issue through the website's contact section, but they claimed there was no problem with their system and repeated the same troubleshooting steps I had already tried. Yes, I used three different cards. Yes, my credit limit was more than sufficient. Yes, I switched browsers and even tried the mobile app. Surprisingly, I was able to shop easily on other websites the same day without any issues. If completing a purchase takes this much effort and no real solution is offered, perhaps DeFacto should reconsider its approach to online sales.
For the past three weeks, I haven’t been able to make a single purchase on Epic Games. I’ve tried using four different credit and debit cards, all from different banks. I confirmed with every bank that there’s no problem with my balance, my cards are enabled for online purchases, and there are no re...
Three days ago, I bought numerous products from DeFacto on the N11 marketplace at a discount. This morning, I realized that seven of my products had been canceled without my permission, and a return request had been submitted. When I contacted N11 customer support, they informed me that the store re...
I've been attempting to make a purchase on the Zara web app since 8:00 PM, but every time, even though there is enough money on my card, the payment does not go through or there is an error, and I am unable to purchase the merchandise. I've had the same problem with other goods while trying. I tried...
I have been trying to buy a monthly subscription on the Preply app, but no matter what I do, the payment will not go through. My balance is sufficient, online shopping is enabled, and I have no restrictions on my cards. To be sure, I even tried with three different cards and three different browsers...
On September 22, I tried to place an order through the GAP mobile app during the Ekinoks sale, but due to a payment error, my order couldn’t be completed. I attempted the payment with three different cards, but each time, I was redirected back to the orders page. When I contacted customer service, t...
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