At the end of December 2022, I bought a Dyson purifier humidify+cool autoreact humidification air purifier (I regret it so much). After 2 months, it started to give off a bad smell (it's not dust, you know, it's bad smell) I called the service, they changed the filter, the same smell continues, I called again, they said let's change the orange apparatus in the middle, and it came again the same. Then I called again, went to the service again, they changed the filter again, it came and the smell remains the same. I called customer service and went to the service again (just 2 days after coming from the previous service) they said filter blockage and sent it again. And of course the result is still the same. They are making fun of people, every time, friend, what is the filter? It is obvious that the product is defective. How is the filter you changed in 2 days, you wear a second hand filter. They certainly do not find any solution, they just delay it so that the warranty period will expire. It was my first Dyson experience and it will be my last. I will sue because they sell defective products and do not find a solution. I do not want to deal with customer service or the service that never does its job. (Every time the product comes from the service, it comes with a small damage, it is scratched. When it last came, they threw the remote and battery inside without putting it in a bag, they put the product inside the box, and the product came upside down until it came to me. The Cankaya region service is a complete fiasco. I'm declaring it so that no one will be disgraced with their money.
On 29.11.2021, I purchased the Dyson Purifier Humidify+Cool Air Purifier. For the first year, it worked without any issues. We used it occasionally, not excessively. However, in the second year, the yellow light on the top started blinking. I followed the detailed cleaning instructions from the Dyso...
Hi, I bought Purifier Humidify+Cool Autoreact from Dyson 4 months ago. I used it 7-8 times. Although the product works in a closed area of 25 m^2 for 24 hours, it could not increase the humidity in the room, and when I used it 2-3 days ago, it gave back the cutlet smell after 3 days, which it coul...
On 11.05.2023, I purchased a Dyson Purifier Hot+Cool Formaldehyde air purifier. Upon delivery, I noticed the box was damaged and immediately requested a return. The Dyson customer representative instructed me to open the box and inspect the product, assuring me it could still be returned. However, o...
I purchased the Dyson air purifier Cool+Humidify PH04 EU/TR/CEE/CH/ZA/MA/LB/IL Wh/GD on March 22, 2024. I have only used it in my bedroom, but within a month, it started to emit a slight odor. At first, I didn't take it seriously, but over time, the smell developed into a syrupy scent. Because of th...
On January 6, 2023, I bought the Dyson Purifier Humidify Cool Formaldehyde. When we wake up in the morning, my wife and I both have runny and stuffy noses, so the product made sense to us. The first day we used the device, which didn't have many reviews online, in automatic mode. When we woke up the...
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