I bought the Philips AC3033/10 air cleaner from Media Markt on October 10, 2022. To my surprise, after a year of using the device, it started giving off a bad smell every time it was turned on. When I looked at the filter, I noticed that it had an oddly sour and unpleasant smell. I called the Philips Bursa service center hoping that the warranty would cover the problem. But their answer was by no means good enough. They said that the warranty didn't cover the filters and insisted that I should buy a new one. Also, they treated me badly, which made me feel like I was to blame for the poor quality of the filter. We don't smoke or fry things in our house, and we're careful with the filter. The app for the product shows that the filter still has 82% of its life left. If you spend 2,000 TL on an air purifier, you shouldn't have to buy a new filter every year. Media Markt should talk about this problem and come up with a good solution.
I had a bad experience with the Philips and I want to share it so others don't go through the same thing. I bought a Philips vacuum cleaner from the Carrefour SA Media Markt branch in Nilufer, Bursa in June 2022. I did a lot of research and had high hopes for it. Yesterday, the vacuum started smelli...
On October 1, 2020, I bought a Philips EP2231/40 fully automatic coffee machine for 2980 TL to use at home. We drink coffee an average of 8-10 times a day. From time to time, the product also went to the service due to malfunction. The warranty expired and I took it to the service center because it ...
I bought a pair of wired headphones from Philips at Media Markt on May 29, 2022. But I started having trouble with the sound while I was using it. I took the broken headphones back to the Media Markt store at the Istanbul Metropol AVM on May 26, 2023. Even though more than 20 business days had passe...
Hello, I purchased a Philips AC3033/10 Air Purifier and began using it in the baby's room. Within 2 months, the product malfunctioned and started emitting a foul odor. I took it to the authorized service center, where they made irrelevant comments about exposure to cigarettes or hookah and refused t...
My Philips All-in-One Cooker steam cooker, which I bought from MediaMarkt on August 30, 2023, broke down on March 3, 2024. Since I purchased it from MediaMarkt, I took it directly to the store, and they managed the service process. I am glad I followed this route. The product reached the service cen...
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