Muhammed

Verified

Member since January 2015

Complaints

TEB Customer Service Failed to Help Me Access Mobile Banking

October 22, 2025 9:41 AM47

I have been a TEB customer for many years. On October 22, 2025, between 7:45 a.m. and 9:15 a.m., I repeatedly tried to c...ontact TEB customer service, but I either couldn’t reach anyone or the representatives I spoke with failed to help me access mobile banking or retrieve my customer number. I kept r...

Turkcell Has Not Provided e-SIM Support in My City Despite My 60-Day Request

Muhammed

Turkcell

December 10, 2024 6:16 PM43

I have been trying to get an e-Sim from Turkcell for exactly 60 days. My requests numbered 171707378 and 171659218, whic...h I made to the Turkcell customer representative, were not provided with a solution and unfortunately, no positive response was given. It does not support the Turkcell application ...