During a Corendon Airlines flight from Antalya to Frankfurt last year, my checked baggage was damaged. I followed the procedure exactly as requested—I filled out all the necessary documents without missing a single detail. Eventually, they informed me that I would be compensated €25 for the damage.
However, it’s now been months—since September 2024—and I still haven’t received a single cent. Despite emailing them six times, I haven’t been given a proper explanation or timeline. Every time I try to speak to someone over the phone, I’m told to send an email instead. No one follows up. No one takes responsibility.
This level of negligence is unacceptable. My family and I used to fly with Corendon three times a year, but after this experience, we will never fly with them again. It’s not about the money—it’s about principle and respect for your customers. I demand that Corendon Airlines fulfill their commitment and issue my long-overdue compensation immediately.
During a recent flight with Corendon Airlines, two of my suitcases were severely damaged—so much so that they’re now completely unusable. I immediately reported the damage to Corendon staff at the airport and submitted a formal claim for compensation. A few days later, I received an approval for ₺9...
On June 9, 2024, our flight from Antalya to Hamburg was delayed by 1.5 hours. For the return trip, I had a flight scheduled on June 28, 2024, from Nürnberg to Antalya at 02:05. After all passengers boarded, the pilot announced that the flight would take off shortly. One minute later, another announc...
At the end of my summer vacation, I traveled with Corendon Airlines from Düsseldorf Airport in Germany to İzmir Adnan Menderes Airport. My checked luggage was completely destroyed. I promptly filed the necessary reports and sent all documentation to Corendon Airlines. When I called their customer se...
Hello, I flew with Corendon Airlines from Düsseldorf to Izmir on July 29, 2024. My luggage arrived damaged. I requested a replacement, but they informed me that they did not have large suitcases available. They stated that we needed to file a report and resolve the issue with the airline. I subseque...
During my flight from Germany to Antalya with Corendon Airlines, my suitcase was returned to me completely destroyed. I filed a report, and they assured me that I would be compensated for the damage. However, despite my suitcase being worth €200, they insultingly offered me only €20 as compensation....
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