Corendon Airlines lost our luggage and the partial compensation they've offered doesn't even cover the essentials. How can I challenge this decision and compel the company to acknowledge their responsibility?

On September 22, 2025, at 18:45, we flew with Corendon Airlines from Basel to Antalya. Upon arrival, we discovered that our child’s stroller (Kraft Onyx NW model) had been damaged—the locking mechanism was broken, and the leather on the front bar and handle was badly peeled and scratched. The stroll...

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On September 3, 2025, I flew with Corendon Airlines flight XC3524 from Nuremberg to Izmir for the first time. During the ticketing process, my baby’s name was entered incorrectly, and when I contacted the airline to correct it, I was forced to purchase an additional adult ticket instead. Despite the...

On August 22, 2025, after my Cologne–Izmir flight with Corendon Airlines, I discovered that my suitcase was cracked. I went to the Havaş office at the airport to report the damage and file a complaint, but the office was closed. I waited for about an hour, yet no staff showed up, and I was unable to...

Corendon Airlines is hands down the worst airline I have ever flown with. They charged me €20 (₺ equivalent) at the airport, claiming I didn’t complete the online check-in. But here’s the catch: they never even sent me a check-in email! When I brought this up, I was told “that’s not how the system w...

During a Corendon Airlines flight from Antalya to Frankfurt last year, my checked baggage was damaged. I followed the procedure exactly as requested—I filled out all the necessary documents without missing a single detail. Eventually, they informed me that I would be compensated €25 for the damage. ...

During a recent flight with Corendon Airlines, two of my suitcases were severely damaged—so much so that they’re now completely unusable. I immediately reported the damage to Corendon staff at the airport and submitted a formal claim for compensation. A few days later, I received an approval for ₺9...

On January 29, I flew with Corendon Airlines from Medina to Istanbul. Upon arriving at Istanbul Airport, I collected my luggage only to find both of my suitcases were severely damaged. One was completely torn apart, and the other had both a torn exterior and broken wheels. I immediately reported the...

On January 28, 2025, I purchased a Corendon Airlines ticket (PNR: YK095E) for the Antalya-Dresden flight on March 1, 2025. I was waiting for my Erasmus internship agreement document to be mailed from my company in Germany, but unfortunately, it did not arrive on time. When I tried to cancel my tick...

Corendon Airlines really irritates me because of the casual treatment of my bags. I got my bag with a totally damaged wheel on my Cidde-Kayseri journey! My bags were obviously handled with minimal care, and this degree of irresponsibility from a reputable airline is just unacceptable. Corendon Airl...

On January 30, my family of five flew from Medina to Istanbul on Corendon Airlines flight XC1436. Upon arrival in Istanbul, we went to collect our luggage, only to realize that one of our suitcases was missing. We searched everywhere but couldn’t find it. We immediately reported the missing luggage...

It has been 16 weeks since my checked baggage was damaged on a Corendon flight, and I am still waiting for compensation. Despite repeated attempts to contact customer service, I have received no response or resolution. I also reached out to the complaints department, but they claimed that different ...

I accidentally canceled four tickets (PNR: KRQ5NZ) for the Antalya-Zurich flight through the Corendon Airlines app. I urgently need these tickets to be reactivated but haven’t been able to reach customer service despite repeated attempts. This lack of accessibility is extremely frustrating, and I’m ...

Hello, On October 31, 2024, my mother’s €2,250 wheelchair was damaged during a Cologne to Izmir flight with Corendon Airlines. While I had the wheelchair repaired, the airline has failed to compensate me for the damage even after 70 days. My claim number is CAI-25-24-5608, but I am unable to speak...

Our luggage is constantly getting destroyed by Corendon Airlines! It’s shocking how careless the staff are with our bags, almost as if they’re damaging them on purpose. Does the company management even read customer complaints? There seems to be no oversight, and the lack of care for customer satisf...

On 07/10/2024, I flew from Zonguldak Airport to Düsseldorf on the 11:15 flight, and when I arrived, my suitcase was missing. I came to Germany for a business trip, and because of this, I’ve been stuck wearing the same clothes, which has caused delays in my work. I’ve contacted Zonguldak Airport thre...

During my flight from Germany to Antalya with Corendon Airlines, my suitcase was returned to me completely destroyed. I filed a report, and they assured me that I would be compensated for the damage. However, despite my suitcase being worth €200, they insultingly offered me only €20 as compensation....

I'm disappointed with Corendon Airlines for losing my luggage on my Munich to Antalya flight. After landing, I spent over 3 hours searching for my baggage, but no one offered any help. Even though I communicated in English, none of the staff seemed willing to assist me. The lost-and-found office onl...

I’m beyond frustrated with Corendon Airlines. Yesterday, when I arrived at Antalya Airport for my Warsaw flight, the airline staff refused to let me board, claiming I wouldn’t make it—even though I was 1.5 hours early! As a student, this is a huge financial loss for me, and they showed no empathy or...

On September 23, 2024, Corendon Airlines reached out to me via Messenger on their official Facebook account regarding a previous flight where my luggage was damaged. They informed me that I would receive compensation for the broken suitcase. However, instead of simply asking for my IBAN for the paym...

During my recent flight with Corendon, my luggage was severely damaged to the point of being unusable. The compensation they offered was absurdly low, only 25 Euros. They are also requesting the original invoice for the bag, which is frustrating considering they handle claims with their own valuatio...

I left my glasses on Corendon Airlines flight on 20.09.24, seat 12A, during my Antalya-Düsseldorf trip. I followed all the instructions provided on Corendon's website, sent multiple messages, called several times, and even revisited the airport to check the lost and found office. Unfortunately, my g...

We flew from Zonguldak to Düsseldorf with Corendon Airlines on August 23, 2024. Unfortunately, all six of our bags didn’t arrive. A week later, four bags were returned, but two are still missing. It’s now been 25 days, and they are telling us they haven’t found the luggage and that we need to wait a...

On September 5, 2024, during check-in for Corendon Airlines flight XC4271 from Antalya to Dresden, I was charged €80 because my son’s name was spelled with an “i” instead of “ı,” supposedly due to the absence of the character “ı” in German, which is unreasonable since he is a German citizen. Despite...

After my Corendon Airlines flight from Ankara to Cologne on September 1st, I discovered at home that cigarettes had been stolen from my suitcase. Unfortunately, this is not the first time I’ve heard of valuables being taken from luggage at airports, as similar incidents have happened to people close...

Today (August 22), my family and I flew from Düsseldorf to Antalya on the 07:55 Corendon Airlines flight. After landing, we waited for a long time to collect our luggage. When our bags finally arrived, one of them had a broken zipper and was completely open. However, my own bag never arrived at all....