I purchased a Corendon Airlines ticket for our first international family holiday on 15.06.2025 for ₺9,250. Wanting to extend the holiday by a day, I browsed the Corendon website to explore changing my flight. I entered the cancellation section expecting to see the cancellation fee before deciding. However, the system canceled my ticket immediately with a single click. Moments later, I received an email stating that my entire payment was non-refundable—without even a ₺1 refund.
I understand that I bought a budget class ticket, but this cancellation was accidental. I immediately called customer service and explained the situation, saying I expected a confirmation screen asking, "Are you sure?" as is standard on most platforms. Unfortunately, they refused to help.
Now, I am left with an outbound flight and no return flight, a serious issue for our first international trip with my children. I had already spent my full budget on this ticket and cannot afford to purchase another one.
This situation has caused me great financial stress and emotional turmoil. I feel abandoned by Corendon’s customer service, who could have easily reversed this mistake with a single system command.
On November 8, 2024, I purchased a ticket via Corendon Airlines’ official website for a flight from Antalya to London Stansted on November 15, 2024 at 08:00 AM. I carefully entered all my personal details and selected the correct date and time for my trip. I then proceeded to the payment page and wa...
I canceled two flight tickets I purchased from Corendon Airlines on May 1st and immediately submitted a refund request. The confirmation email clearly stated that the refund would be processed and deposited into my account within 7 business days. Today marks the 7th day, and still—no refund has been...
On April 3, 2025, I purchased two round-trip tickets from Brussels to Eskişehir via the Corendon Airlines website. The payment went through successfully, and I even received a confirmation on the screen. However, despite the charge of €472.58 appearing on my bank account, I never received any ticket...
I purchased round-trip tickets from Corendon Airlines with an outbound flight on December 13, 2025, and a return flight on December 27, 2025. Later, I received an email from Corendon stating that the outbound flight had been canceled and that I could either travel on December 20 instead or cancel th...
I am extremely frustrated with Corendon Airlines! In November 2024, I purchased a round-trip ticket from Antalya to Köln (March 7-10). Nearly three months later, I received an email saying that my return flight was canceled. Corendon offered me an alternative flight to Düsseldorf, which I reluctant...
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