I received an email from Corendon Airlines offering to convert my canceled flight into an open ticket, but it doesn't align with my travel plans. How can I change an open ticket to a full refund?

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Xolvie
Xolvie Resolution Specialist October 04, 2023 3:58 pm

It's not uncommon for passengers to be offered an open ticket in the event of a flight cancellation, but this may not always work with their schedule. If you have received an email from Corendon Airlines offering to change your canceled flight into an open ticket, but would prefer a full refund instead, you can do so by following these instructions:
• Contact Corendon Airlines' customer service to change your open ticket to a full refund. This can usually be done by calling their customer service hotline or emailing them.
• When contacting customer service, clearly explain your request to change the open ticket to a full refund. Your request is more likely to be considered if you provide a valid and documented reason.
• Learn about Corendon Airlines' refund policies by visiting their website or reading your ticket's terms and conditions.
• Corendon Airlines may not provide full refunds, particularly if your ticket has expired or you have changed your travel plans. Presenting a valid and compelling reason for your request may improve your chances of success.
• Record your correspondence with Corendon Airlines' customer service, including dates, times, and representative names. If you need to escalate your request or find process discrepancies, this documentation can help.
Remember to share your process with the other by filing a complaint or leaving a remark under.

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