5
Arda is very satisfied with the result
Resolved

Corendon Gave Me Last-Row Seat Despite Health Issues and Refused to Change It

April 09, 1:24 am
57
Arda's Thank You Message
“I thank the Corendon family for evaluating my complaint and helping me.”

I purchased a Düsseldorf flight ticket with Corendon Airlines for April 11, 2025. Today, I completed online check-in, only to be assigned a seat in the very last row of the plane. This is completely unacceptable, as I am 65 years old and suffer from chronic health conditions.

I immediately called customer service and explained my situation, kindly requesting a seat change—even offering to pay for a better seat. However, they flat-out refused and insisted nothing could be done. It’s as if they’re waiting for passengers like me to have a medical emergency mid-flight.

I trusted Corendon and now deeply regret flying with them. I urge the airline to reconsider this decision and allow me to change my seat before the flight. Treating senior passengers this way is not only unprofessional—it’s disrespectful.

Arda
April 19, 12:52 pm

I thank the Corendon family for evaluating my complaint and helping me.

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