On January 30, my family of five flew from Medina to Istanbul on Corendon Airlines flight XC1436. Upon arrival in Istanbul, we went to collect our luggage, only to realize that one of our suitcases was missing. We searched everywhere but couldn’t find it.
We immediately reported the missing luggage to the lost and found department on the same day. Since then, I have been calling twice a day, but they keep telling me that there are no updates. This suitcase contained my mother-in-law’s diabetes device, her dentures worth ₺100,000, and her house keys.
We are facing serious difficulties due to this loss, and Corendon Airlines must resolve this issue immediately. I expect a proper response, compensation, or the return of my luggage as soon as possible!
On January 29, I flew with Corendon Airlines from Medina to Istanbul. Upon arriving at Istanbul Airport, I collected my luggage only to find both of my suitcases were severely damaged. One was completely torn apart, and the other had both a torn exterior and broken wheels. I immediately reported the...
During a recent flight with Corendon Airlines, two of my suitcases were severely damaged—so much so that they’re now completely unusable. I immediately reported the damage to Corendon staff at the airport and submitted a formal claim for compensation. A few days later, I received an approval for ₺9...
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At the end of my summer vacation, I traveled with Corendon Airlines from Düsseldorf Airport in Germany to İzmir Adnan Menderes Airport. My checked luggage was completely destroyed. I promptly filed the necessary reports and sent all documentation to Corendon Airlines. When I called their customer se...
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