Corendon Airlines Compensation Delay for 2 Years

August 07, 2024 6:50 pm
32

On 16.07.2022, we traveled from Rotterdam Airport in the Netherlands to Konya with Corendon Airlines flight number XC 5615. Our flight was delayed by 4 hours.

On 22.08.2022, I filed a complaint regarding flight irregularities through the corendonairlines.com website. Reference number: CAI-2022-2022-2546154227. I was informed that a response would be given within 6-8 weeks.

On 13.12.2022, I received another message: "Thank you for your notification. Information has been given to the relevant department for the transfer of € xxxx to the bank account you specified with reference code xxxxxxxxxx. We inform you that the mentioned compensation will be credited to your account within 10-12 weeks, and we apologize for the inconvenience you experienced."

Today is 07-08-2024, exactly 2 years have passed, and unfortunately, the deserved compensation has still not been paid. Messages are no longer being answered. This behavior is proof that they do not take us seriously.

M. Uzun
May 15, 9:07 pm

Thank you for forwarding my message once again to your so-called 'expert' department. The department you call 'expert' has not been able to resolve my compensation claim for 3 years. What part of this is 'expertise'? You are giving the same answer this year as you did last year!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Corendon Airlines Flight Delays and Compensation Issues

June 28, 2024 1:46 pm
32

Corendon Airlines Flight Delays Issue

June 27, 2024 10:23 pm
35
Report a Similar Issue