Being a dedicated user of the free version on Chess.com for quite a while, I was charged ₺417 without any prior notice once the 1-week trial period concluded. My membership to Diamond was renewed without any notification. Despite canceling my membership, I was still charged, and I have not received any replies to my emails. I would like a refund right away. I did not plan to buy a paid subscription, so I expect the unauthorized charge to be refunded quickly. Kindly reach out to me at m**********@hotmail.com.
I am a Chess.com Diamond member, and my account has been locked. After receiving an email from Chess.com, I followed the instructions to reset my password and updated my username. However, I now face multiple issues when trying to log in. When I attempt to log in, it asks for my password, which I d...
I bought a platinum membership on Chess.com for a year, and decided to cancel it, but I haven't gotten my money back yet. They insisted that I never had a membership when I asked for a refund. They were adamant that I had never purchased an annual platinum membership or made any payments. My money w...
I signed up for a Microsoft program with a one-month free trial, and I made sure to cancel it well before the trial period ended. Despite this, ₺4,099 was withdrawn from my bank account today without my knowledge or approval. What’s even more frustrating is that when I check my subscriptions, there...
I decided to give Duolingo a try by signing up for their two-week free trial. They assured me that I would receive an email notification a few days prior to the trial's end, giving me the option to cancel the subscription if I wished. Unfortunately, that email never arrived, and now I find myself ch...
I recently purchased a Gold membership on Chess.com, but it never showed up on my account. I submitted a ticket, but nobody responded. Five days later, I decided to buy a Platinum membership, thinking it might work, but once again, I didn’t receive anything, and still no response from customer suppo...
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